Devil's Own Buyers Beware!

Discussion in 'Alcohol, Nitrous and Propane Tech' started by Daniel Jost, Jul 11, 2012.

  1. Daniel Jost Squirtin six

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    Well I just had a really bad experience with these wiesels, I ordered a new pumping valve assembly for one of my alcohol injection systems. After recieveing the valves I realized that they were labeled as 35PSI, thinking that these were possibly some special application I still put them in. I checked the 100% PWM setting on the pump and it was putting out 43PSI. I found a way to fix it, here is a link to the thread which will only be good for a short time until they delete it ;-). https://www.alcohol-injection.com/forum/technical-questions/maybe-can-get-taken-car-here-3548.html

    After multiple attempts to contact them and get this resolved (Simple problem $20 part...) I was ignored through email and had the phone answered once saying the owner was busy and they would get back to me. This is a terrible customer service, and a bad way to run a business... I guess I will be going to coolingmist next time I need injection parts/components, or seeing if I can talk someone like Razor into just selling me a pump from his kit...
  2. pacecarta ----------------

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    razor sells pumps alone and components on ebay
    search "alkycontrol"
  3. Jerryl Doing MORE with LESS!

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    WOW, already deleted a couple of hours later . . .those guys don't F*** around . . . . . . . . . . . when it comes to neg feedback! :D Razor will sell just the pump . . . and with your electronics background it should be easy to apply . . .

    I would pull the D.O kit & sell it on evilbay for a few dollars, with your experience clearly stated in the ad . . . :eek::D
  4. Daniel Jost Squirtin six

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    Jerryl I am definately thinking about it! It is funny how that original post looking for help went unanswered for nearly a week, and as soon as you put something negative it gets deleted. So you know someone saw it...

    Razor has been a help to me already with some information on the pumps. I was doing some testing last night with the pump after I modified it to reach full pressure and the MS3 is doing a great job at controlling it with varying pump speeds, once I get this project on the road I will definately be getting a hold of razor for a pump that actually has customer support....

    ,Dan

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