USED car lots & sales folk BITE!

[Little6pack]

I took a little ride to a used car lot today with the GN.

Young Sales Kid comes running out wanting to talk about GN.
I am not there to talk GN..

I ask WHAT year is the Pontiac GTP.

Kid AHH 2000

ME: How many miles

Kid: 41k

(ME THINKING) Kinda High?

Kid: How do you want to pay for it?

ME: Possible trade for my olds & some $$

Kid: lets go in office & work on deal.

ME; I don't have my Olds here.

Kid: we don't need it.

ME: I have not even taken the GTP for a ride & You have not given me the price.

Kid: I don't know price.

(ME thinking) You got 20 cars here & you don't know the price???

ME: good bye need to be someplace.

Where do they get these sales people & why do they think every customer stepped off the bannana boat?

 

[equalizer442]

one wanted to give me 1000 bucks for my gn in trade a while back

 

[Little6pack]

only 1k UGH!

Maybe he thought my GN was a OLDS & I was ready to deal it off.
Some guys don't even know the car makes..

WHAT nobody has any stories?? Why so quiet in here?

 

[equalizer442]

ive got alot of storys about car lots

one time that i was looking at a civic si for the heck of it and the guy kept feeding me all of this crap about how fast the car was and then he had the balls to tell me that "it would be a great setp up in power compaired to what i currently drive" keep in mind the gn is idleing 15 feet away from us with a open dump all i had to say is want to race? he politely turned me down and then would not make direct eye contact ( i dont think he seen or herd the gn until after i asked if he wanted to race, i beleve that snaped him out of his sales pitch)

another time i was at burgland and this saleslady came up to me while i was looking at one of them new monte carlos with the ghost flames,

her- Hi my name is mindy(cant remember her name)
me- "stares at breasts and totally scilent"
her- this is usually the part where you tell me your name
me (15 seconds later) uhhh jessie jinkens
jessie-you dumb ass
me- "kept stairing at breasts"

i figured if i dint make any eye contact she would not slap me

 

[Pronto]

haha. That just reminded me of last night at a tiny cruise night I was at. The car beside me was a 72 Mini Cooper. The woman that owned it was British. She was tall and as my dad would say, statuesque. I tried like hell to ignore her ample bazzom but just couldn't. Oh well, I guess I'm just another member of DOM club.

 

[dhauser]

It's really amazing the knuckledraggers they hire to sell cars. I've gotten to the point that if someone as stoopid as SlingBlade comes up to me and starts barfing lines and lies at me, I just turn and walk. I've really reached that point. Although if they really irritate me, I go in and ask for the general manager and tell him exactly why I will never step foot on his lot again. Zero tolerance, and I sell some cars myself!

It's soooo simple. Just treat people the way you know they want to be treated, and you will get so much in return for it. Why is that so difficult to grasp? I try to shoot straight, represent honestly, and deal fairly. Golly gee whiz and it seems to work! hehehehe.

 

[bishir]

LOL, great comments in this thread.. knuckledraggers and knockers.

James

 

[under8d]

hahahahaha

I tried to sell used cars for about a week late last year...

Too many times on a test drive in a car new to the lot!
"uh, what's that ticking noise?"
maybe a boot? Easy to fix...
"uh, what's that squealing sound?"
maybe the belts? Easy to fix...
"uh, it doesn't have enough power..."
then why are you looking at a base ford probe??? argh


Heard this FUNNY story... Asain guy comes in with broken English skills. Wants "fun to drive, fun to drive." Salesman sells him a camaro, 350, t-tops, whole ball of wax. Asain comes in after the first snow with a friend who speaks better... He had wanted front drive!!!

 

[Chuck Leeper]

Yelling car ads!!

Don't you just LOVE to hear the morons on the tv and radio that yell at their audience when barkin up the cars they represent??
I went to the biggest Chevy dlr in the east.. Bill Heard.. wanted a new diesel/ Allison.. they lied to me on the fone about the inventory, and when I got there, the salseman had to "ask the boss" about the price. I told him he was "smokin left hand cigarettes", and was about to leave. They then went to "pressure cooker 101" tactics, and were INSISTING I make a counter offer B4 they'd give me the keys to my trade in back!!
A not so veiled threat to kick the salesmgrs ass, got me the keys..
They didn't know was we USED TO buy ALOT of parts from them..NOT any more!!

 

[dhauser]

You tell 'em Chuck! Kick his ass, Seabass!

I simply want to strangle these pond scummians. One of the spokes"models" for a dealership here in town is named "Hap Hazard." Can you even believe that? Not only that, but they put his fat wrinkly wife on there, too. Her name? Oh yeah, baby---Ms. Hap!

 

[GNFURY]

YOU CAN STICK THAT POND SCUMM COMMENT UP YOUR ASS PAL. YOU GUYS HAVE IT ALL WRONG. IT'S YOU SCUMMY LYING CUSTOMERS THAT ARE THE PROBLEM. WHAT TYPE OF DEALERSHIP DID YOU GO INTO? WAS IT A NEWER LOT (NEW/USED CARS LOW MILES) OR WAS IT YOUR BAD CREDIT, NO CREDIT KIND OF PLACE (LIKE THE ONE THAT I MANAGE). NOW IF YOU ARE GOING INTO A LEGIT NEW USED CAR LOT LIKE A CHEVY DEALER, THEN THEY SHOULD KISS YOUR ASS, AND TELL YOU THE PRICE, AND TAKE YOU FOR A TEST DRIVE, AND ALL THAT GOOD STUFF. HOWEVER, IF YOU ARE GOING TO A SECONDARY FINANCE TYPE OF PLACE (LIKE MINE) I MIGHT TELL YOU THE PRICE, WE WILL NOT GO ON A TEST DRIVE (UNTIL YOU ARE APPROVED AND I HAVE YOUR MONEY IN MY POCKET ) AND THAT IS HOW IT IS GOING TO HAPPEN. LET ME KNOW WHAT TYPE OF DEALERSHIP YOU WENT TO, AND I'LL FURTHER EXPLAIN.

 

[Rogue Leader]

Originally posted by GNFURY
YOU CAN STICK THAT POND SCUMM COMMENT UP YOUR ASS PAL. YOU GUYS HAVE IT ALL WRONG. IT'S YOU SCUMMY LYING CUSTOMERS THAT ARE THE PROBLEM. WHAT TYPE OF DEALERSHIP DID YOU GO INTO? WAS IT A NEWER LOT (NEW/USED CARS LOW MILES) OR WAS IT YOUR BAD CREDIT, NO CREDIT KIND OF PLACE (LIKE THE ONE THAT I MANAGE). NOW IF YOU ARE GOING INTO A LEGIT NEW USED CAR LOT LIKE A CHEVY DEALER, THEN THEY SHOULD KISS YOUR ASS, AND TELL YOU THE PRICE, AND TAKE YOU FOR A TEST DRIVE, AND ALL THAT GOOD STUFF. HOWEVER, IF YOU ARE GOING TO A SECONDARY FINANCE TYPE OF PLACE (LIKE MINE) I MIGHT TELL YOU THE PRICE, WE WILL NOT GO ON A TEST DRIVE (UNTIL YOU ARE APPROVED AND I HAVE YOUR MONEY IN MY POCKET ) AND THAT IS HOW IT IS GOING TO HAPPEN. LET ME KNOW WHAT TYPE OF DEALERSHIP YOU WENT TO, AND I'LL FURTHER EXPLAIN.

Just from the other side of the Coin... I work for GEICO car insurance and I take daily phonecalls from people at dealerships like yours trying to get insurance on new or newer cars. Not to sound bad or whatever but ... just for an example here, places like that take these lower class people, who have crap credit and barely any finances and live in the armpits of NY and pump them up into driving a nice 00 or 01 Altima for example... These are people that previously owned a 1986 Mitsubishi Tredia with more rust than paint. And then they call me to get insurance, and of course their rate is terrible because of their horrible credit and usual bad driving record, or worse they just got their license like 6 months ago and they think they can get a good rate because theyve been "driving anyway" or had a learners permit forever, and also they are used to paying mimimum liability on their old POS they drove in with. Then I have to deal with being this evil jerk (in their mind) who wont let them drive their new car off the lot today (because theeres no chance in hell now they can afford it)... Oh then it gets better because then the salesperson gets on the phone and trys to get me to commit insurance fraud (for a person Ive known for a whole 10 minutes ) to "get the deal done". Meanwhile what I really wanna do is tell the person that this guy is gonna give them a loan that will put them completely upside down on the car in a few years. I cant do that though.

Im sure eventually these guys find some insurance company or broker who will commit some fraud (and people wonder why rates go up so much) and insure it in their cousins name, or aunts or whoever to try and bypass the system, or maybe hide their son who whos really gonna drive it and has a billion tickets, or husband whos a drunk with a revoked license... It all eventually comes back on them and they end up more screwed than they were in the first place.

GNFURY I do understand where youre coming from though... I would treat them the same way, you are still running a business and you dont need your sales people getting jerked around by people all day who have no intention of buying.

PS Before anyone gets on me about what credit score has to do with insurance, its the #1 best predictor of future losses ever used by the insurance industry. I dont know why it just is.

 

[Pronto]

While I was buying my current daily driver, I watched a dirtbag salesman totally screw an older woman. I swear I actually saw horns come out of his head. He was evil. Lied bold faced to her on the value of her car. Would not budge on the price and then set her up for maximum interest rate. I was cringing all the time listening to him claw her apart. It was disgusting. This was at fairly large Toyota dealer in NH, not a little fly by night place. I could just hear him in the lounge laughing and telling his cohorts how he just screwed that woman. I HATE dealing with carsalesmen. I wish they would just go to a one price format and level the field.

 

[GNFURY]

MOST PEOPLE THAT GET SCREWED DESERVE IT! THESE "OLDER PEOPLE" SHOULD HAVE MORE EXPERIENCE BUYING CARS THAN ANYBODY, SO THEY SHOULD KNOW THE VALUE OF THINGS. AND IF THEY DON'T KNOW WHAT IS GOIN ON, THEN THEY SHOULD HAVE THE COMMON SENSE TO BRING SOMEONE WITH THEM THAT DOES. ANY PEOPLE I SCREW, I JUST DO IT TO TRY AND CATCH BACK UP. AND I LOVE DOIN IT. I DON'T REALLY SCREW PEOPLE, BUT LETS FACE IT. IF YOU ARE A BUM, YOU ARE GONNA PAY 24% INTEREST! IF YOU GUYS SAW THE DIRTY ASS CUSTOMERS THAT I HAVE TO DEAL WITH ON A DAILY BASIS, YOU WOULD AGREE 100%. GIVE YOU AN FEW EXAMPLES :

A GUY WITH THE WORST CREDIT IN THE WORLD (JUST GOT OUT OF A CH.7 BANKRUPTCY, HAD 3 REPO'S IN THE LAST 3 YEARS, ABOUT 50K IN UNPAID HOSPITAL BILLS, AND SEVERAL UNPAID CREDIT CARDS, NOT TO MENTION CHILD SUPPORT PAST DUE) WALKS ON TO THE LOT. AND THIS IS NOT JUST AN EXTREME CASE! DAMN NEAR EVERY PERSON THAT WALKS ONTO MY LOT HAS A SIMILIAR, IF NOT WORSE TRACK RECORD. THIS GUY COMES UP TO ME AND WANTS TO TEST DRIVE MY MOST EXPENSIVE CAR, 98 CADDY CATERA, WICH IS A PRETTY DAMN NICE CAR TO BE ABLE TO GET FROM A BUY HERE PAY HERE PLACE. I TELL HIM SORRY, WE GET APPROVALS BEFORE TEST DRIVES HERE, COME ON IN AND WE WILL SEE WHAT WE CAN DO. DURING THE APPLICATION, ALL THE CREDIT HISTORY THAT I SHARED WITH YOU GUYS CAME OUT. I ASK FOR HIS PAY STUBS, AND HE DOESN'T HAVE ANY. HE WORKS UNDER THE TABLE (TO AVOID CHILD SUPPORT GETTING TAKEN OUT OF HIS WAGES) THEN I ASK FOR PROOF OF RESIDENCE (PHONE BILL, GAS BILL ETC.) THIS GUY HANDS ME A GAS BILL THAT IS 13K PAST DUE!!!!!! THE BALLS ON THIS GUY! HE IS COMING TO ME FOR A LOAN, AND NOT ONLY DOES HE SHARE THAT HIS CREDIT IS REEEEEEEEEEEEL BAD, BUT THE GUY ALSO GIVES ME A PAST DUE NOTICE FOR HIS PROOF OF RESIDENCE! ANYWAY, I SENT THE GUY HOME IN A FORD TEMPO, BUT THIS IS THE POINT: EVERYTHING THAT I'M LOOKIN AT IS TELLING ME THAT THIS CUSTOMER IS NOT GOING TO PAY ME, BUT I FINANCE HIM ANYWAY. MAYBE NOT IN THE CAR HE WANTED, BUT ATLEAST I GOT HIM DRIVING IN SOMETHING! BOTTOME LINE, THESE BUMS SHOULD BLOW ME FOR FINANCING THEM, PERIOD! EVEN IF IT IS A PIECE OF CRAP!

AND BY CATCHING UP, I MEAN TRYING TO GET SOME OF MY HARD EARNED MONEY BACK! I WORD 70 HOURS A WEEK TO MAKE MONEY. MY CUSTOMERS DON'T EVEN HAVE JOBS. UNCLE SAM TAKES A HUGE WHACK OUT OF MY CHECK FOR TAXES. THESE PIECE OF CRAP CUSTOMERS OF MINE ARE GETING 40% OF MY MONEY. ADC, WELFARE, SECTION 8, WICK, HUD. F THEM ALL! THE GOV. WILL EVEN GIVE THESE A HOLES A CHECK FOR 3K TO BUY THEMSELVES A FREE CAR, OR FURNITURE. IT MAKES ME SICK!!

 

[John Larkin]

I have to say that I see both good and bad dealers. I sell cars wholesale at an auto auction. There are more good dealers than bad dealers by far. Sadly, the bad ones are the most memorable and yes, they are memorable to me too (unplugged injectors, crossed plug wires, purging freon in the lot, snapping tabs off relays, etc. ) It's lowdown to tamper with a car to make it seem like it has a problem to get it cheaper and I'd bar anyone I caught. I am all about full disclosure and I play by the rules. But if I hit a home run, I don't feel bad about it. It's no worse than someone paying you a bunch of money for an item on eBay as long as they got the product as described.

Dealers do have to make a profit and pay for those nice dealerships, payrolls and all the other associated business expenses somehow. You can't do it on a $200 margin per car, not even on $1000. Even the superstores can't produce the kind of volume required. Believe me, the factory makes alot more money than the dealer on a new car; there again, how else can you pay for producing 100,000's of cars, pay the expenses and show some profit to your shareholders. Used cars have subjective value: popularity, color combo, and the ever present cheaper price than new.

You generally get what you pay for and not all deals have to be right side up if you plan on keeping the car. Don't forget, it's the car that is supposed to make you happy, not the price. You can't drive a dollar bill.

 

[GN One Day...]

I've met one or two car salesmen that I liked. Stayed up there showing me around after hours when everyone else had gone and he just happened to be leaving late when I was there.

The problem is that few "car guys" work as salesmen at the car lots. Most of them float from Chevy to Toyota to Mitsubishi all within a couple of years time. They don't know anything about cars, or even much about the models they're currently selling. They try to sell themselves, not the car. That's good for making sales, that's just a fact, but for those of us there to buy a CAR, these guys are totally useless. What do they do? They can't make decisions on pricing, just the boated up starting price to try to make the most possible, if you are foolish enough to go for that. "Let me ask my sales manager". What a BS line. Why don't you go home and I'll talk to him directly? Better yet, go prepared, offer $__________, the dealer invoice + a reasonable 1% (they get paid more ways than that). Take it and make a quick painless sale, or counter and I go home. That's how easy it should be. Don't ask me about how much I want to pay each month, that's none of your business, and better not impact the price of the car. Walk in, give me the price I want, end of story.

I was in sales for a while during/right after collge, a long time ago. Electronics/appliance chain store. The guys that did the best didn't know squat about what they were selling because they'd BS people and didn't sell the product, they sold themselves. I knew everything about what I was selling. Other stores in the chain called me when they had questions about products. I was informed. I taught the customer about what they were buying. I also couldn't sell crap! I learned that people want to be "sold", or led to believe they got a great deal the neighbor didn't get. They don't want to be informed, and that is why buying a car is such torture for car guys who DO want to be informed. Blame society, not the salesman, in the end. If it didn't work, they'd be doing it differently. Still sucks though.

 

[Rogue Leader]

Originally posted by GN One Day...
I've met one or two car salesmen that I liked. Stayed up there showing me around after hours when everyone else had gone and he just happened to be leaving late when I was there.

The problem is that few "car guys" work as salesmen at the car lots. Most of them float from Chevy to Toyota to Mitsubishi all within a couple of years time. They don't know anything about cars, or even much about the models they're currently selling. They try to sell themselves, not the car. That's good for making sales, that's just a fact, but for those of us there to buy a CAR, these guys are totally useless. What do they do? They can't make decisions on pricing, just the boated up starting price to try to make the most possible, if you are foolish enough to go for that. "Let me ask my sales manager". What a BS line. Why don't you go home and I'll talk to him directly? Better yet, go prepared, offer $__________, the dealer invoice + a reasonable 1% (they get paid more ways than that). Take it and make a quick painless sale, or counter and I go home. That's how easy it should be. Don't ask me about how much I want to pay each month, that's none of your business, and better not impact the price of the car. Walk in, give me the price I want, end of story.

I was in sales for a while during/right after collge, a long time ago. Electronics/appliance chain store. The guys that did the best didn't know squat about what they were selling because they'd BS people and didn't sell the product, they sold themselves. I knew everything about what I was selling. Other stores in the chain called me when they had questions about products. I was informed. I taught the customer about what they were buying. I also couldn't sell crap! I learned that people want to be "sold", or led to believe they got a great deal the neighbor didn't get. They don't want to be informed, and that is why buying a car is such torture for car guys who DO want to be informed. Blame society, not the salesman, in the end. If it didn't work, they'd be doing it differently. Still sucks though.

Just a comment on sales.... Ive been in sales many years and Im kinda like you... I take the time to know everything... But the thing Is I do very well saleswise, because instead of BS I use my knowledge of the product to create effective sales conversaton about the product (in my current case insurance, but I was in electronics). It works... just not for everyone, and theres plenty of people that dont know squat as you say that can sell very well too on that other method....

 

[Little6pack]

GNFURY what is with all the bold letters?

The place I went to was small independant side of the road, we fianace the ant crossing the road dealership.

 

[Pronto]

Yelling, guess he's a used car salesman.
"THESE "OLDER PEOPLE" SHOULD HAVE MORE EXPERIENCE BUYING CARS THAN ANYBODY, SO THEY SHOULD KNOW THE VALUE OF THINGS." Guess that gives you the right to screw anyone. That "older people" that I saw get screwed probably never bought a car in her life and made the fatal mistake of trusting the devil.

 

[dhauser]

Originally posted by GNFURY
MOST PEOPLE THAT GET SCREWED DESERVE IT! THESE "OLDER PEOPLE" SHOULD HAVE MORE EXPERIENCE BUYING CARS THAN ANYBODY, SO THEY SHOULD KNOW THE VALUE OF THINGS. AND IF THEY DON'T KNOW WHAT IS GOIN ON, THEN THEY SHOULD HAVE THE COMMON SENSE TO BRING SOMEONE WITH THEM THAT DOES. ANY PEOPLE I SCREW, I JUST DO IT TO TRY AND CATCH BACK UP. AND I LOVE DOIN IT. I DON'T REALLY SCREW PEOPLE, BUT LETS FACE IT. IF YOU ARE A BUM, YOU ARE GONNA PAY 24% INTEREST! IF YOU GUYS SAW THE DIRTY ASS CUSTOMERS THAT I HAVE TO DEAL WITH ON A DAILY BASIS, YOU WOULD AGREE 100%. GIVE YOU AN FEW EXAMPLES :

You just totally proved my point. Thank you so much! You are exactly the kind of people I'm talking about. You "love screwin' people"??? You should be in jail.

BTW, using all caps on a bulletin board is the equivalent of yelling at people. So, once again, you proved my exact point! hahaha