Guys I order a new AccuFab FPR and Fuel Pump and Hot wire kit from racetronix a little over a week ago. I was never notified that my order was placed place on back order and I only discovered this after waiting a few days for a shipping update and/or tracking number and because I never received one, I logged into to my racetronix customer account and saw my order was never shipped.
I emailed them to find out when they were going to expect the items to be available and received no response. I called them, left a voicemail message and received once again no response. Then I decided just to cancel my order and I attempted to email them again, with same results as above. SO once again I tried calling, and still have gotten no response. I have never witnessed in my life such horrible customer service from any legitimate company before. I wonder how they stay in business with such bad service.
I contact my credit card company to dispute the transaction since I never received my items I order or any information from them period. If my CC does not get credit, perhaps Ill have to take them to civil court. SMH
Maybe they will respond to this post.
I emailed them to find out when they were going to expect the items to be available and received no response. I called them, left a voicemail message and received once again no response. Then I decided just to cancel my order and I attempted to email them again, with same results as above. SO once again I tried calling, and still have gotten no response. I have never witnessed in my life such horrible customer service from any legitimate company before. I wonder how they stay in business with such bad service.
I contact my credit card company to dispute the transaction since I never received my items I order or any information from them period. If my CC does not get credit, perhaps Ill have to take them to civil court. SMH
Maybe they will respond to this post.