I too hate ATR! I have had nothing but bad quality and poor customer service. Wraped flanges, DP flapper seized, exaust sucks, overpriced, banged my car in several places. DP hit control arm, front mount IC fits like DooDoo. Talking to idiot girls who will not let you talk to someone there who knows anything.
One girl told me to clock my turbo to get the DP to clear my control arm. Sure, the turbine housing can spin in relation to CHRA, but it is bolted to header, so that doesn't work.
I recently gave them another shot. Ordered a guage holder that was printed in their most recent cat, to be grey in color. NOT! I even asked them before I ordered. Sent it back for a different style that was already grey, guess what, it too was black. I call them to ask what was up. They said black was the most common color and suggested I buy a $12 can of spraypaint from them. I told the lady that 90% of TR had a grey interior. Why can't they just spray 40 guage holders with one can of paint and save customers the trouble? No.
Their welds on the intercooler stink. My BOV pad was very warped, I chased down a poor running motor and found a big leak on the bottom of IC, had to take apart the front end, remove IC to get to flange to grind it flat. IC hit bumper supports, need to cut into the headlight bezels, pipes hit everywhere. They said they have never had a complaint about their IC and asked me if I was sure I had a GN.
I will never call them again!
I have had great service with Poston, Kirban, Quad Air, Limit, PTE, etc. , but ATR........