I purchased the following "New, never out of the box" Powermaster from "turbo6jc" from his post on Januare 7th, 2008. This is what I was sent. When asked for a receipt/warranty card for possible factory warranty work on this "new" item, was told "I can't find it." I requested a refund, and was asked "why are you upset?" Does anyone else consider the item in these pictures to be "New" and "Never out of the box"?