Last Saturday I checked my bank statement and saw that there was a charge on it for $281 from a vendor. I called my bank first and they said it was a good idea to try and resolve the issue with the business first before filing a dispute.
So I called the vendor on Monday and they said oh sure not problem my card would be credited back the full amount (since I haven't bought anything from them in a year and a half!). They said I got mixed up with someone with a similar last name.
I called back the next day and they said the credit transaction was ran through late Monday afternoon.
Friday (yesterday) nothing has appeared on my account, so I called them back and asked them to fax a copy of the receipt to my bank. They said they would do that, no problem.
When I spoke to the bank today, no fax had appeared and still nothing credited back to my account. I will call the bank again on Monday.
My question is this: How long should I have to wait for a credit to my account before I file dispute charges? My bank doesn't seem to have a concrete answer but did tell me that sometimes credits take longer to be posted than debits. Anyone had a similar experience or some advice of what to do next if nothing shows up on Monday?
Thanks for anything.
So I called the vendor on Monday and they said oh sure not problem my card would be credited back the full amount (since I haven't bought anything from them in a year and a half!). They said I got mixed up with someone with a similar last name.
I called back the next day and they said the credit transaction was ran through late Monday afternoon.
Friday (yesterday) nothing has appeared on my account, so I called them back and asked them to fax a copy of the receipt to my bank. They said they would do that, no problem.
When I spoke to the bank today, no fax had appeared and still nothing credited back to my account. I will call the bank again on Monday.
My question is this: How long should I have to wait for a credit to my account before I file dispute charges? My bank doesn't seem to have a concrete answer but did tell me that sometimes credits take longer to be posted than debits. Anyone had a similar experience or some advice of what to do next if nothing shows up on Monday?
Thanks for anything.
