Hi, I rented a house out to a family on 8/15/03 and they moved out on 6/19/05. This house was built in 93 but had new carpet, paint, and was immaculate inside. I worked on it for weeks making sure it was spotless. I redid all the grout in the bathrooms, in the tub and floor. I painted the garage and floor. She even complained that it wasnt clean enough, and the realtor had the tiles, grout, and kitchen cleaned at her own expense. The lady finally accepted it, but it still wasnt good enough. They were not supposed to have waterbeds, unless they had insurance, they had 3, and no pets. The house is in my neighborhood, so I always check on it.
Shortly after they moved in, I saw they had a cat, but I didnt say anything. It looked like it stayed in the garage, but I cant tell. . She told me , well you know we hd the cat, but it died. Meanwhile, it was never mentioned to her before. I think she was saying that it see if I did. Last december I had to have the ac cleaned out, the lady kept complaining it stinks in there of mildew. Turns out she never changed the filter, and it was soaked. I spent $400 to get it cleaned, and she just says it still smells. I buy a new filter to leave there so they have no reason not to change it. I come back on 6/20 this year and its still sitting there, the filter inside was black. Meanwhile, she never unpacked her cardboard boxes the whole time she stayed. They never weeded the place, so I would every now and then go and weed it.
The lady calls me about 2 weeks ago before they moved out, and tells me, by the way, the toilet seats are dirty, but they were like that when we moved in. I have her move in inspection, and it doesnt note this, but in the inspection she picked every little thing apart, like one blind had no wand, pinholes somewhere. I did replace the blinds for her too. I even bought them new shower wands, because she whined about the calcium buildup on them.
Now that it is empty, I see all the marks on all of the walls (no holes) and it is just dirty all around, carpet has a path worn in it, and has 2 stains on it. Garage floor has a lot of paint that lifted (I will just fix, could be bad application), but other spots that are chipped, and chalky, like something was smashed on it. Bathroom floor is dirty, and the showers need to be regrouted from the mildew.
Now they moved out, and want the security back ($1350). What do you guys think I should keep for damage? I lot of things I can fix, but she was so adament about it being spotless, and then she leaves it like this. Ticks me off, but blatently lying about the cat. They were late twice with the rent, and I never charged them either. I think I should get at least $250 (pet fee), if not more.
Shortly after they moved in, I saw they had a cat, but I didnt say anything. It looked like it stayed in the garage, but I cant tell. . She told me , well you know we hd the cat, but it died. Meanwhile, it was never mentioned to her before. I think she was saying that it see if I did. Last december I had to have the ac cleaned out, the lady kept complaining it stinks in there of mildew. Turns out she never changed the filter, and it was soaked. I spent $400 to get it cleaned, and she just says it still smells. I buy a new filter to leave there so they have no reason not to change it. I come back on 6/20 this year and its still sitting there, the filter inside was black. Meanwhile, she never unpacked her cardboard boxes the whole time she stayed. They never weeded the place, so I would every now and then go and weed it.
The lady calls me about 2 weeks ago before they moved out, and tells me, by the way, the toilet seats are dirty, but they were like that when we moved in. I have her move in inspection, and it doesnt note this, but in the inspection she picked every little thing apart, like one blind had no wand, pinholes somewhere. I did replace the blinds for her too. I even bought them new shower wands, because she whined about the calcium buildup on them.
Now that it is empty, I see all the marks on all of the walls (no holes) and it is just dirty all around, carpet has a path worn in it, and has 2 stains on it. Garage floor has a lot of paint that lifted (I will just fix, could be bad application), but other spots that are chipped, and chalky, like something was smashed on it. Bathroom floor is dirty, and the showers need to be regrouted from the mildew.
Now they moved out, and want the security back ($1350). What do you guys think I should keep for damage? I lot of things I can fix, but she was so adament about it being spotless, and then she leaves it like this. Ticks me off, but blatently lying about the cat. They were late twice with the rent, and I never charged them either. I think I should get at least $250 (pet fee), if not more.
Try to screen your next client more carefully.
