Mine did the same thing. But the door must've been stuck because now its working. It takes a second after you turn on the vent but the door opens hard with slight bam. I trouble shot the problem through a manual and it said it was the door farthest the drivers side towards the top. Its not very easy to get to. But maybe if yours is stuck, you could hook up that vacuum tool ( cant remember the name offhand), maybe it would free it up.
Just a thought
Scott