turbo39151
anycoloraslongasitsblack
- Joined
- Nov 7, 2002
- Messages
- 4,460
1. I never asked to return anything (it's not returnable- I cut it to try and make it work as per your suggestion)
2. The unit can be formed into a circle and shipped in a box however, it is not so flexible so as to be able to make small adjustments.
The problem I had with this piece is that due to the rigid nature and size of the piece, if you get one side just right, the other side will flex and bow. Thus, the reason I cut it, so as to alleviate some of the flexing. Still didn't work...
This has nothing to due with a return policy. I have not once asked to return this. This is purely a customer service issue. Some sort of offer to compromise or something on resolving my issue would have been appropriate.
2. The unit can be formed into a circle and shipped in a box however, it is not so flexible so as to be able to make small adjustments.
The problem I had with this piece is that due to the rigid nature and size of the piece, if you get one side just right, the other side will flex and bow. Thus, the reason I cut it, so as to alleviate some of the flexing. Still didn't work...
This has nothing to due with a return policy. I have not once asked to return this. This is purely a customer service issue. Some sort of offer to compromise or something on resolving my issue would have been appropriate.