Well, it took a little while to get the whole order, but it was understandable. I ordered a HR tranny mount for a th400 swap and a shifter handle. The tranny mount arrived VERY quickly, and Mark told me the handle would be a little longer.
Well about a week after I got the tranny mount I asked about the shifter handle and was told it would be about another 10 days, and that Mark was having problems with the anodizing and what not. He even offered to sell me one that had a slight flaw in the anodizing for a discounted price if I was in a hurry, and sent me pics and details on that one, but I said I would just wait.... well, about 3 weeks later I still had not recieved the part and e-mailed Mark and quickly recieved a response from him saying sorry and that this is the longest it has ever taken, and there was still problems with the anodizer. He told me I would hopefully have it by the end of the week.
Well I recieved it on friday and it looks great.
I was a little bummed out on how long it took, but I understood that sometimes things are outside of the control of the vendor, and it was totally fine with me. His communication was good, and he gave me options for if I was in a real big hurry, which luckily I wasn't.
I will definitly do business with TR custom parts again, and highly suggest them to anyone who is considering.
Doug
Well about a week after I got the tranny mount I asked about the shifter handle and was told it would be about another 10 days, and that Mark was having problems with the anodizing and what not. He even offered to sell me one that had a slight flaw in the anodizing for a discounted price if I was in a hurry, and sent me pics and details on that one, but I said I would just wait.... well, about 3 weeks later I still had not recieved the part and e-mailed Mark and quickly recieved a response from him saying sorry and that this is the longest it has ever taken, and there was still problems with the anodizer. He told me I would hopefully have it by the end of the week.
Well I recieved it on friday and it looks great.
I was a little bummed out on how long it took, but I understood that sometimes things are outside of the control of the vendor, and it was totally fine with me. His communication was good, and he gave me options for if I was in a real big hurry, which luckily I wasn't.
I will definitly do business with TR custom parts again, and highly suggest them to anyone who is considering.
Doug