nailheadpowered
New Member
- Joined
- Oct 31, 2004
JUST WANTED TO LET EVERYONE KNOW THAT UMI IS AN EXCELLENT COMPANY TO BUY FROM AND STANDS BEHIND EVERYTHING THEY SELL. RYAN AT UMI SENT ME A SET OF UPPER AND LOWER CONTROL ARMS BACK IN DECEMBER AND IT IS NOW APRIL AND I JUST GOT AROUND TO INSTALLING THEM WHEN I RAN INTO A PROBLEM WITH THE UPPERS THAT DID NOT FIT. COME TO FIND OUT THEY WERE FOR A MONTE OR 7.5 REAR AND NOT MY GN SO I CALLED RYAN AND HE IMMEDIATELY ACKNOWLEDGED THE MISTAKE AND NOT ONLY SENT OUT THE CORRECT UPPERS NO QUESTIONS ASKED HE ALSO UPGRADED MY LOWERS TO THE NEW VERSION WITH THE SLEEVED HOLES FOR THE REAR SWAY BAR WHICH I DID NOT HAVE AND ALSO THE BETTER POLY BUSHINGS ETC. THE NEW SET IS MORE EXPENSIVE THAN WHAT I ORIGINALLY BOUGHT BUT AGAIN FOR MY TROUBLE HE UPGRADED ME FOR FREE AND SEND OUT THE NEW ITEMS ASAP WITH THE TRUST THAT I WOULD SHIP THE OTHERS BACK TO HIM. RYAN AND EVERYONE AT UMI IS TWO THUMBS UP IN MY BOOK FOR THERE BUSINESS ETHICS AND PHONE TECHNICAL SUPPORT. THANKS AGAIN RYAN. MIKE IN LOS ANGELES.