A big shout out to Kirban!

[bigballsbilly]

Last week I ordered a few things online. Order came to around $110. That day I called to make sure they got the order. Pete assured me they did and that it might be a day or two to ship and he encouraged me to call later to find out. It took a few days for them to get the part and for it to ship. I spoke to Pete several times every day, and not once did he act like I was annoying or bothering him like most people do. In fact the morning the package did ship I called Pete and asked if he could throw a thermostat in the order also, I asked if they still have my credit card number on file . Pete replied not to worry about it, it's only an $8 part and he'd throw it in the box either way. Anyway today I got the order and there was the thermostat and I wasn't billed for it. It's small things like that that go along way, I will never order another part from anybody else if Kirban has it in stock.

Meanwhile the other two places I was considering ordering the parts from still haven't returned my phone calls.

Thank you Kirban for a job well done.

Posted from the TurboBuick.Com mobile app

 

[1KWIKSIX]

Kirban's is one of the good vendors. I've bought a lot of stuff from Dennis / Pete over the years & have always received great products & excellent service, never had any issues......Glad to hear your happy ending to the story, but.....hope you didn't throw Peter under the bus!

 

[626gn]

I've purchased from most of the vendors here at one time or another and I have always got consistently good service from Kirbans. Top notch vendor for sure.

 

[TRICKSIXPA]

Next time just place your order and have faith that you will get what you ordered in a reasonable amount of time. I dont see the need to call everyday just to make sure your parts are being sent out. This is definitely one of those companies you can trust!!


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[LIVE4RDO]

"I spoke to Pete several times every day", Pete is a better man than I am. lol.

 

[bigballsbilly]

Because he kept telling me to call back later to find out the status. I wasn't pestering him.

Posted from the TurboBuick.Com mobile app