Adobe 9.3 problem..

[Chuck Leeper]

Tried to install an update, and got repeated 1501 error..
Uninstalled 9.3/reinstalled. Got the end of the install and got another error1601,..hit retry.. went thru.
Then the update appeared again.
Tried to install. same 1501 code.
Says: \software\microsoft\windows\currentversion\run\optionalcomponents\MAPI
Is this due to some setting, as it refers me to the "administrator"???
Never had problems w/updates until this 1....
NE ideas as to how to correct this??

 

[klrv6]

Did you reboot after the uninstall and delete the install program files\adobe directory after removal but before rebooting? Adobe can be a pain and is considered more vulnerable/exploitable than microsoft office products. Running 9.3 or greater is a must on any platform. OS doesn't matter as much here, it's a common medium that can be a gateway to any mainstream os version.

I have an autoinstalling package I deploy to my network users that need adobe support. At first they b!tched because feature blah wasn't working like it did in their 7.x release. I gave them the option to run the newest or I would block them from the internet where the exploits are. Funny... they drop the subject then.

I can upload the package to one of my servers if you want to try that.

 

[Chuck Leeper]

Thanks for the help!
Nope, no reboot. I'll try again to uninstall, and follow your suggestions. I'll post back when done.