Hey all:
Finally stepped into 2003 and got myself hooked up with a cable modem this weekend. After I got that all set up, I went ahead and bought the Norton Internet Security 2004 suite as I thought a firewall and some updated virus protection would be a good idea.
The installation went fine for the most part but I'm running into a problem.
Since it will take me a while to get all of my email traffic switched over to my new email address, I am retaining AOL on my computer for a time. I set up AOL to connect with my new cable modem connection and that worked fine until I installed the Nortel firewall. After the firewall was activated, I could no longer access aol - it could not find my TCP/IP connection when it tried to connect.
If I disable my firewall, I can connect so I assume it's a certain setting that I have to adjust in my Norton software. But I have to tell you, the Norton firewall settings are a little complex and I'm, admittedly, not a computer expert.
I tried Symantec's online support but it really doesn't give me any help. Can somebody point me in the right direction so I can get AOL working at least on an interim basis?
TIA
Rich
Finally stepped into 2003 and got myself hooked up with a cable modem this weekend. After I got that all set up, I went ahead and bought the Norton Internet Security 2004 suite as I thought a firewall and some updated virus protection would be a good idea.
The installation went fine for the most part but I'm running into a problem.
Since it will take me a while to get all of my email traffic switched over to my new email address, I am retaining AOL on my computer for a time. I set up AOL to connect with my new cable modem connection and that worked fine until I installed the Nortel firewall. After the firewall was activated, I could no longer access aol - it could not find my TCP/IP connection when it tried to connect.
If I disable my firewall, I can connect so I assume it's a certain setting that I have to adjust in my Norton software. But I have to tell you, the Norton firewall settings are a little complex and I'm, admittedly, not a computer expert.
I tried Symantec's online support but it really doesn't give me any help. Can somebody point me in the right direction so I can get AOL working at least on an interim basis?
TIA
Rich