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My heads need some repair work....I guess I will try to find a local shop to the repair work.

A simple return call does do a lot for customer service. Even if they have to tell you they haven't touched them yet....at least that's keeping you in the loop. May not be what you are wanting hear....but still would be nice to know something imo.
 
My heads need some repair work....I guess I will try to find a local shop to do the repair work.

A simple return call does do a lot for customer service. Even if they have to tell you they haven't touched them yet....at least that's keeping you in the loop. May not be what you are wanting hear....but still would be nice to know something imo.

fixed...can't seem to edit here???
 
Tom has always returned my calls and taken care of my issues. But I can understand the frustration associated with long lead times. One thing is clear though, Tom has been making these heads for us for a very long time and continuously improving them along the way. He's not another Mease or part-time fabricator. His commitment to our group is quite clear based on his extensive history.

I'm waiting patiently for his new block to be released and hope the quality compliments the heads.
 
Tom has always returned my calls and taken care of my issues. But I can understand the frustration associated with long lead times. One thing is clear though, Tom has been making these heads for us for a very long time and continuously improving them along the way. He's not another Mease or part-time fabricator. His commitment to our group is quite clear based on his extensive history.

I'm waiting patiently for his new block to be released and hope the quality compliments the heads.

I am not knocking his product in no way. Picked the car up 2 tenths over the m&a's we had. The head's are cracked and just need repaired alot of places can do this.
I have a machine shop ready to fix them as soon as I get them back. I'm not trying to be an azz with this but I am running out of time fast.
 
Tom also has taken care of problems in the past for me never any issues. I guess it has to do with the way you talk to people and carry yourself on how others treat you.

Steve
 
I am not knocking his product in no way. Picked the car up 2 tenths over the m&a's we had. The head's are cracked and just need repaired alot of places can do this.
I have a machine shop ready to fix them as soon as I get them back. I'm not trying to be an azz with this but I am running out of time fast.
i have champion irons. i had a question and called, she said he was out to lunch, be back in half hour, i left my number no call back, called 2 hours later and he was on other line, ill have him call you back as soon as he gets off the phone, still waiting been 2 weeks just common courtesy and how you keep customers
 
Tom also has taken care of problems in the past for me never any issues. I guess it has to do with the way you talk to people and carry yourself on how others treat you.

Steve

I have let one of his vendors handle it till this week so I guess your wrong. Maybe it how my vendor talk's and carry's his self.
You don't know me so don't worry about how I carry myself . I'm not on here judging you but I do have an opinion. I'm just going to keep it to myself like you should.

Ronnie
 
I have let one of his vendors handle it till this week so I guess your wrong. Maybe it how my vendor talk's and carry's his self.
You don't know me so don't worry about how I carry myself . I'm not on here judging you but I do have an opinion. I'm just going to keep it to myself like you should.

Ronnie

Thats where you are wrong Ronnie I met you at pinks you pry don't remember but I do.
 
Thats where you are wrong Ronnie I met you at pinks you pry don't remember but I do.

I remember that 30 seconds that we talked. And I also know that I was nice to you there. You only posted here because Cal did.
Do you have a crush on him? Don't lie you do don't you?
 
Bring it. Ther are two sides and you refuse to hear mine. If not I'll see you at Bowling Green.

Well seeing how you never gave your side or even responded at all on the other thread for reasons unknown. Let's here it now. I am all ear's.

I've been waiting a year to hear this don't keep us waiting any longer big guy. Let everybody hear what nice guy Cal want's to have a childish fight over.
 
I remember that 30 seconds that we talked. And I also know that I was nice to you there. You only posted here because Cal did.
Do you have a crush on him? Don't lie you do don't you?

There you go again thinking. I am posting about Tom who I have known for years. There is one thing I have learned is to treat people like how I want to be treated. Maybe that is why I don't have problems dealing with people I associate with.

Steve
 
Where in this thread was I talking chit to anybody?
Clown, you named yourself "chit talker",so expect people to talk chit to you. Just because you are the self proclaimed "chit talker" doesn't reserve you the right to be the one who starts chit.
 
I've dealt with both and will say I was less then impressed with the time it took to get a call back from Champion. HOWEVER that being said when I did speak to him he was very professional. As for Cal... Stand up guy all the way. I also agree with Otto, if you name YOURSELF chit talker, you MUST like getting under peoples skin... Might as well name yourself chit starter... Same difference IMO. If I named myself chit breath you might infer that I have a breath mint in my mouth at all times! :D
 
I think the waiting game has been going on for years and years. I can tell you my experience I ordered a set of heads from a certain vendor and I never got them. I cancelled my order and got them from Cal and they were done in a few weeks..... :biggrin: Tom did turn around my stuff pretty quick when Dan sent them in for work also, but I will say that it seems that a good word from a reputable vendor gets your stuff in front of the line. I guess it's politics or something..... :cool: :confused:

Hope you get your heads back soon....
 
I can understand peoples frustration but there are two games in town. Champion and TA.

Considering Champion heads are considerably cheaper then TA's and apparently efficient enough to be run on the fastest TSM car in the history of the world Id say people are waiting extended periods of time for a reason. That reason being price and proven quality.

A return phone call is not a lot to ask for and I guess there is no excuse for that but if people wanted they could always buy a set from TA. Not many do and for a reason.

If you want a motor build from RPE or DLS which are two of the most popular proven top notch engine builders out there ur gonna wait several months as well and there are numerous engine builders out there to choose from.

A returned phone call or part is not a lot to ask for tho. I agree.

Very well stated Brett.

I never ran TA heads so it would be unfair for me to compare them. I will say I am very happy with my Champion Heads on our TSM car. I talked to Tom not to long ago and he is extremely busy lately.

A friend of mine (Norm Beerhorst from up Norht here, who use to live next Tom) stopped in his shop a few weeks ago to visit him. He said it was pointless trying to visit Tom at the shop, because he was on the phone continuosly, and running in one thousand different directions. I think Tom is quilty of trying to accomplish to much. I think if Tom didn't care about us Buick guys he would raise his prices, increase profits, and decrease the amount of work he has.


Ronnie I know Tom called you today. I hope you get your heads back soon, so you can get the Bananna up and running in tip top shape for Bowling Green. We can let the chit talking begin on the track.

I think you have a different opinion of Tom today after talking to him on the phone. There is one other vendor I think you should give a phone call to. You can go ahead and tell me I have a crush on Cal too. I do....Outta respect for the way he tunes our car;) He always has those great ideas up sleeve, kinda like showing some one how to use a relay with th XFI instead of hobbs switch to turn on the 2nd pump.


Take care Chit talker, see you on the starting line at BG.
 
Tom called today the head's will be shipped in two day's. He seemed like a really nice guy just too busy.

Otto I am not going to argue with you on here like some 12 year old kid.
I'm too busy to play your kiddy games. What did this thread even have to do with you?
 
I've been waiting a year to hear this don't keep us waiting any longer big guy. Let everybody hear what nice guy Cal want's to have a childish fight over.

The childish fight was brought on by you posting lies on the internet and me not responding. This all started because you say I didn't return your call. You know this is BS. DID I, OR DID I NOT RETURN YOUR CALL??

Getting into a pi$$ing contest on the internet makes us BOTH look bad. In your case you have nothing to lose. In my case, I am trying to run a business and make a better life for my family.

You mock me about being a nice guy? I recall building you an XFI harness for your double-pumper at the racetrack. You had never bought anything from me and I didn't want anything in return. Did you go out on the internet then?

You want to be a keyboard tough guy, that's fine. Sooner or later it will catch up to you. I tried calling you a couple of times to resolve this and you weren't man enough to take my call.

See you in Bowling Green :eek:
 
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