What can I say, I ordered a part from GNS, and did not receive a shipment e mail, so I called, Scott was at the Richard Clark event, answered my phone call, apologized that in the rush to get on the road to the event, an e mail didn't get sent, but assured me that the part was shipped before he left, and to my dismay, it showed up at my shop 10 minutes after the phone call, I kinda felt embarrassed after that, lol