Is ebay going soft?

["Turbo-T"]

I log on today and find my feedback is 100%. Last I checked it was 98.4%, thanks to a few bozos I had to deal with in the past.

I log on later on to list another item and see my feedback score went up 1 point. I proceed to leave good feedback and get a notice stating from now on, buyers are not to leave the sellers bad feedback. When i hit the close button, it would only allow me to leave good f/b or do it later.....no more neutrals or bad....

Not that I was going to leave either of those but it sounds like the rating system is getting soggy.

Has anyone else noticed this?

 

[BlackMetal]

It looks like as long as eBay can verify that you (buyer) sent payment, a seller can no longer leave you a bad rating. That's good in my opinion. It's been in the rules a long time that "retaliatory feedback" - giving someone a negative just because they gave you one - is against the rules. But that's usually what happens.

We'll see how it plays out but it seems fair to me.

I don't think they're getting soft, sounds like they're cracking down on sellers who don't deliver, and then give bad feedback when someone complains.

 

[BlackMetal]

What changes are being made to the eBay Feedback system?

The main changes to the system being introduced in May:

1. Beginning in February 2008, we enabled buyers and sellers to earn up to one Feedback per week from the same trading partner. In May we will provide credit for similar repeat transactions going back to when the system was introduced in 1996. This change will encourage repeat transactions and reward good service.
2. In May, sellers will no longer be able to leave negative or neutral Feedback for buyers.
3. Removal of negative and neutral Feedback left by members who are suspended or who fail to respond to the Unpaid Item (UPI) Process.
4. Positive Feedback percentage will be based on the past 12 months of Feedback, rather than lifetime, since it is most indicative of the seller's recent performance.
5. Restrictions on when Feedback can be left:
* Buyers must wait seven days before leaving negative or neutral Feedback for active PowerSellers who have been registered for at least 12 months.
* Members must leave Feedback within 60 days of the transaction closing (today members have up to 90 days).
6. Removal of Mutual Feedback Withdrawal.

 

[tommynos]

This is the best thing ive seen ebay do!!! "Tamraz" who is a big seller on ebay left me negative for me leaving neutral and it lead to my account being suspended...They had over 1300 negatives they left for anyone that even left them a neutral,which can be found on "goofbay.com" without doing all the search...

I think what they STILL do to this day is wrong and as dirty as it gets...If they dont have a part in stock,but continue to sell it and then collect the money,but never send the part out and they never contact you,and then when you do,they refund your money minus shipping cost you paid...that deserves, at a minumum , a neutral,and then they retaliate with a negative they still do this to anyone that leaves anything besides possitive,they retaliate.and sometimes they send you a notice to pay and when you dont respond(because you know they just refunded you the money because they didnt have the product) ebay removes the neutrall or negative you left and keeps it on your history...

Im personally happy about these changes,if your a seller and you do everything proper,you shouldnt have to worry about a negative!

 

[V8Assassin]

About Time

This is the reason I canceled my Ebay account. After purchasing a 87 GN from a girl, Kelli Duffy, in Buffalo, NY, I posted some negative comments and was retaliated on. All I did was fly 1200 miles, pay for a "mint condition" car which the a/c, heater, cruise, did not work and oh BTW it had cancer (rust) throughout it. I felt it was very reasonable to post negative feedback. I paid Kelli the agreed upon price regardless of the condition, and the only request I made was to fix the a/c which required a new compressor. At her house, before the deal was finalized, she was too happy to make the a/c right, but as soon as I got home she refused. After all that somehow I ended up with a negative on my account stating that I was a crook and somehow tried to swindle the swindler. Good changes, about time they addressed that particular problem. All the same, I will only do internet business as it pertains to my car through this site and tp6.

 

["Turbo-T"]

Which is why I don't buy sight unseen. Also why I leave feedback only after I have received it, unless I am the buyer.

 

[BlackMetal]

Also why I leave feedback only after I have received it, unless I am the buyer.

Yeah, that's the other problem, sellers who don't leave feedback first even if you pay immediately after the auction. That is ALL they can judge you on, if you paid and how fast you paid, they should be forced to leave feedback immediately. But instead they would hold out to make sure you leave them positive feedback, then they'd give you yours. Guess that strategy won't work now. :biggrin:

 

[need boost]

There is only one problem with the way it is now though. I sold a 87 monte header on there the other week. Guy hit buy it now with 0 feedback, 8 days later still no money and all I can do is file with ebay to try and get my fees covered for relisting it. After 7 days you file on them, then you have to wait another 7 days before they will FINALLY give you a credit. I think that should be the exception, if they don't pay, then you should be able to leave them a negative to warn other sellers. Daniel Ray

 

["Turbo-T"]

I guess now if someone doesn't pay up you're supposed to just let ebay take care of it.

 

[tommynos]

There is only one problem with the way it is now though. I sold a 87 monte header on there the other week. Guy hit buy it now with 0 feedback, 8 days later still no money and all I can do is file with ebay to try and get my fees covered for relisting it. After 7 days you file on them, then you have to wait another 7 days before they will FINALLY give you a credit. I think that should be the exception, if they don't pay, then you should be able to leave them a negative to warn other sellers. Daniel Ray

Well the problem with that is some people abused the system(such as tamraz),if they didnt have a item in stock they wouldnt contact you and when you finnaly contact them they give you a refund and then imediatly send you a "notice to pay" well of course you ignore it because you know they dont have the item and you go about leaving negative or neutral for them selling a item not in stock(against ebay rules)...Then they see you left neutral or negative and then they contact ebay and show them proof you "did not respond to the notice to pay" and its been so long now....Ebay then would remove your feedback you left and then the terrible sellers would leave you negative

I showed how all this was going on back in the day by way of "goofbay",it showed tamraz with only 240 negatives but leaving over 1800 I contacted most of them and they confirmed that they bought the item and never recieved it and then got refunded money and got the notice to pay and didnt respond and was left negative and the worst part is most all of them NEVER had any bad history till then and most were VERY mad at what had happened just like I am...

So now if you dont pay,ebay puts a scar on there history for non payment and refunds the sellers fees,that is the only way it can be fair,thanks to the sellers that worked the system...

 

[Mackinblack007]

It looks like as long as eBay can verify that you (buyer) sent payment, a seller can no longer leave you a bad rating. That's good in my opinion. It's been in the rules a long time that "retaliatory feedback" - giving someone a negative just because they gave you one - is against the rules. But that's usually what happens.

We'll see how it plays out but it seems fair to me.

I don't think they're getting soft, sounds like they're cracking down on sellers who don't deliver, and then give bad feedback when someone complains.

thank god, no more retaliation negative feedback.

 

[need boost]

Like anything else, a few bad eggs make it bad on the good sellers though. I think that there should be a few reasons that a buyer should still get bad feedback though. NON payment should get them a neg , you have to report them now and they get a strike but a good seller still doesn't know that the guy bidding on his stuff is a turd that won't pay!. This is really bringing out the trash to ebay also though guys. Just sold a grill on there and the guy finally emails me back and tells me he will pay next thursday when he gets paid!!! OVer a week after the auction ends. Its NOT walmart where you put stuff of layaway lol. Sheeesh. Everyone will end up with perfect feedback now, I agree totally about the retaliation deal and its not fair at all to good buyers but on the other side of the coin its not fair for sellers to get screwed over with trash that won't pay and it won't even mark them for it. Now they get a strike against them, to many and they get booted off ebay from what I read but the people they screw over that doesn't help . Someone that really wanted it could have done won it. I am just saying look at both sides of the coin here guys. I'm just saying they need to look over their feedback set up to deal with non payers better though. 7 days before you can report them, then another 7 before they will FINALLY give you a credit on your account. Half a month because of idiots that are on mommy and daddys computer and have no money! Daniel Ray

 

[Little6pack]

I had the OPPOSITE experince..
the buyer did not pay. I put in the dispute to get my fees back.
The strike goes against the buyer but YET he was able to leave me a NEG.

I did nothing wrong here? I tried contacting EB & they dragged thier feet.
I said this is BS! People can get away with not paying & lv me a NEG?



THE whole system is tilted! They should have some automatic rate system that shows bad buyers who don't pay. It could be a SUB category off of the feedback.

 

[Little6pack]

Like anything else, a few bad eggs make it bad on the good sellers though. I think that there should be a few reasons that a buyer should still get bad feedback though. NON payment should get them a neg , you have to report them now and they get a strike but a good seller still doesn't know that the guy bidding on his stuff is a turd that won't pay!. This is really bringing out the trash to ebay also though guys. Just sold a grill on there and the guy finally emails me back and tells me he will pay next thursday when he gets paid!!! OVer a week after the auction ends. Its NOT walmart where you put stuff of layaway lol. Sheeesh. Everyone will end up with perfect feedback now, I agree totally about the retaliation deal and its not fair at all to good buyers but on the other side of the coin its not fair for sellers to get screwed over with trash that won't pay and it won't even mark them for it. Now they get a strike against them, to many and they get booted off ebay from what I read but the people they screw over that doesn't help . Someone that really wanted it could have done won it. I am just saying look at both sides of the coin here guys. I'm just saying they need to look over their feedback set up to deal with non payers better though. 7 days before you can report them, then another 7 before they will FINALLY give you a credit on your account. Half a month because of idiots that are on mommy and daddys computer and have no money! Daniel Ray

AGRRED 100% I have had the same thing! I think EBAY should make them have FUNDS ready in account or they cannot bid!

 

[PaCemkr86]

AGRRED 100% I have had the same thing! I think EBAY should make them have FUNDS ready in account or they cannot bid!

i totally agree

 

[Limited87]

How about the whole "black mail" part of it you guys havent touched on that I have seen and heard of before many times.

You set up an auction, sell the perfect/mint item and the buyer recieves it and claims its not what it was suposed to be in "his opinion" and wants a partial refund or he will leave you a negative. You know the part you sent was perfect. Do you take the negative or give this guy money back so he doesnt ruin your record?? Remember you cant leave him a negative now if he leaves you one.

 

[tommynos]

How about the whole "black mail" part of it you guys havent touched on that I have seen and heard of before many times.

You set up an auction, sell the perfect/mint item and the buyer recieves it and claims its not what it was suposed to be in "his opinion" and wants a partial refund or he will leave you a negative. You know the part you sent was perfect. Do you take the negative or give this guy money back so he doesnt ruin your record?? Remember you cant leave him a negative now if he leaves you one.

Pictures tell the stroy,post plenty of them..if he dont like it,he can pay for shipping back and then give the refund..If he is willing to pay to have it sent back he must be telling the truth..

 

[Limited87]

tommynos I agree with everything you said 100%. Its when you say send it back for a full refund and they say its worth this much and will keep it for that and you refuse is when it gets ugly. Just something I have seen and heard of in the past and with this new feedback system it will help them in the quest to get something much cheaper. Unless you dont care about your feedback which everyone knows is critical to selling and getting maximum price for your items.

 

[BlackMetal]

Hm... hearing the stories from some of you who do selling on eBay does make this new system seem less than ideal. I hardly ever sell on eBay so it sounds good to me.

I guess one thing you could do, if you want to avoid people taking too long to pay, you can set up your auctions to require paypal payment immediately at closing. At least then if they don't pay, you can use that in your arguement against them. If you keep leaving your payment options open to "paypal, money order, check" etc, then you can't really say anything if it takes them a week to pay.

I guess you can't make everyone happy. With the old system, buyers had the upper hand, they could make a terrible sale, wait to see if you leave them bad feedback, and then repay you with a negative. Now the buyers feel safer but the sellers aren't happy.

 

[Little6pack]

Hm... hearing the stories from some of you who do selling on eBay does make this new system seem less than ideal. I hardly ever sell on eBay so it sounds good to me.

I guess one thing you could do, if you want to avoid people taking too long to pay, you can set up your auctions to require paypal payment immediately at closing. At least then if they don't pay, you can use that in your arguement against them. If you keep leaving your payment options open to "paypal, money order, check" etc, then you can't really say anything if it takes them a week to pay.

I guess you can't make everyone happy. With the old system, buyers had the upper hand, they could make a terrible sale, wait to see if you leave them bad feedback, and then repay you with a negative. Now the buyers feel safer but the sellers aren't happy.

Your right & wrong.. here lies the problem it doesn't reward the good sellers.

It is like when I was in school the teacher would not deal with the bully so she punished the class instead!

I have setup that they have to have a PPAL account to bid but they can still send MO or NOT PAY!
To Setup the other way with immediate payment means you need to setup a business account w ppal.

I don't mind giving someone a few days to go get a MO & snail it to me.
I really like when the buyer tells you that they will pay as soon as they get paid I am cool with that.
It is the NO CONTACT that IRKS me or when they can't be honest & say Hey I really can't afford it. I rather have truth than lies.