:Mike Licht
Full Throttle Speed & Style
586 790 4406
The lack of correspondence had me worried. I did speak to Mike on the phone for the first time yesterday and much to my surprise he said that the Scanmaster was sent back to me already. Iwas quite surprised as you might imagine 'cause we hadn't talked about payment and the upgrade to the 2.1 that I had requested. I asked him if he wanted to be paid and he says, " We take care of our stuff." Iwas and still am shocked, NO CHARGE. I feel a little embarrassed that I even complained. It showed up at my door today as stated, repaired with the upgrade for nothing. I thank them as THAT is customer service. Kudos go out to Full Throttle Speed and Style. Drew
Full Throttle Speed & Style
586 790 4406
The lack of correspondence had me worried. I did speak to Mike on the phone for the first time yesterday and much to my surprise he said that the Scanmaster was sent back to me already. Iwas quite surprised as you might imagine 'cause we hadn't talked about payment and the upgrade to the 2.1 that I had requested. I asked him if he wanted to be paid and he says, " We take care of our stuff." Iwas and still am shocked, NO CHARGE. I feel a little embarrassed that I even complained. It showed up at my door today as stated, repaired with the upgrade for nothing. I thank them as THAT is customer service. Kudos go out to Full Throttle Speed and Style. Drew
