Accel tech support is terrible

[norbs]

I have been phoning accel, email them, they just give voice messages and don't respond to emails, WTF kind of company is this?

 

[no-nos]

what kind of company is this you say, well it's one i won't be dealing with thats for sure, thanks for the heads-up

 

[Dwayne]

I've heard this about accel many times, also, a good friend of mine used to have the Gen6 dfi on his car and he told me that if you waqnt to access some parts of the program, that you had to give them your credit card number so they would give you a code to get to it. This after you already have shelled out the 1700$ for the program to begin with.

 

[buickboy]

After a board member screwed me on the sale, I had to send my Gen 6 DFI ECM in to them this year to have the IAC circuit fixed. They fixed it in a week and I had it back quick. Did what they said they were going to do. No other experiences
Mitch

 

[norbs]

Update craig smith called me back and gave me the answer they do repair them at $200 min. charge

 

[bruce]

Originally posted by norbs
Update craig smith called me back and gave me the answer they do repair them at $200 min. charge

Last January, they mentioned *if parts are available*.