I understand what you are trying to accomplish by your statement, but this board is for communicating among TR owner's....period. If you're going to take the good then you have to take the bad.
I think this board does a great job in policing itself and I am a little offended by you implication we should somehow censor experiences that may be less than perfect. In my opinion, that is not what this, nor any board should be about.
For the record, this is coming from someone who loves the product and has stated so in numerous posts on this thread. I have and will continue to be patient waiting for a resolution to this, acknowledged and reproducible problem, but by the same token I feel a responsibility to let my fellow board members know what's going on.
Well I would like to coment on this myself! I personally done this project from ground up and have worked side by side with Spaghetti engineering and they always were about producing the best quality product possible to us.
Now, As a buick owner I know for a fact that there is ALOT of TR owners out there with no patients at all and want there product yesterday. With this said there has been alot of post's asking "any word yet?" then it's followed by a frown or confused face! That tends to send the wrong statement to new comers.
I have mentioned in several posts that when this issue was resolved I would post right away to let everyone know. (and I have done just that!!)
While Some have been real patient and there are still some have not been even after posting the progress!
You shouldn't be offended!! This wasn't an implication that we should somehow censor experiences that may be less than perfect. We both want to solve any issue the customer has and we just want you to have the best quality product possible.
What he ment by that was keep the simple questions for the phone to the company! It's much easyier.
From day one with these kit's there has been only a handfull of issues that popped up that were very simple issues and were solved with very simple solutions in a timely manner. Now this voltage issue recently popped up on some cars and we were on it right away to solve this issue also in a timely manner. Customers are sometimes quick to Post up a simple problem making it look like it's the product. And most of the time it wasn't a product failure at all, it was in the instalation. This in turn is not fair to the product!!!.. Customers are also sometimes quick to question the time it's taking and fail to think about what the company is doing for them to make there product the best it can be.. Also sometimes overlooked is > (Added R&D costs, Added quality control costs, Added shipping costs, Added parts & material costs, Added labor costs)
So let's let this company do there best and take there time so they can give us a real quality product in return..
Scot W.