Its JUST a CAR
That is what I stated if it didn't ship Friday it must still be on the loading dock. I shut down the business for a few days, sorry family comes first. 12:08 & I'm still here. Wife & kids are at the hospital.Fractured neck from past accident & broken nose. Doctors wanted to keep an eye on her her neck.
That should give you an idea of the importance of my business & our customer service. All orders were down loaded tonight so they could be pulled tomorrow.
Keep in mind we do our best but we are a small company shipping lots of parts daily.When something like this arises I like to have either me or her here to make sure that any problems are kept to a minimum. Sorry I'm not Jegs or Summit but we try to run our business as professional as possible. Even the big boys screw up shipping us parts once in a while.
I have front mount intercooler Pipes in Ohio that should of been here Thursday. I try to keep in mind it is just a car.
Kind of puts things in perspective huh guys?
We all get antsy when we are waiting for parts - its the nature of it - you spend money - your excited - you want the part NOW - not later!!!!
You dont think to care what is going on at the place you ordered the parts from - you just want satisfaction NOW!! TOTALY understandable - heck hard earned money was spent!!!
Then you read something like this - Brian busting his hump - even though his FAMILY is in the hospital
Heck I fell into it to - got so used to Brian and Gbody being so quick to respond, so accessable - that when I had to talk to them about my parts and when the 2nd 1/2 of my order would arrive that I send emails, posted here, and got worried. All with in a span of less then a week.
Should have known better - Brian has always done right by me - and from what I see most everyone - if there is a problem - he'll fix it as soon as he can
I have delt with the BIG guys to - ever had to wait a month for parts that where in stock? I think most of us have. And tying to get info from them - its like pulling figernails some times.
I am not tring to kiss Brian AZZ or say Gbody is perfect - but they do take care of us GN/T-Type guys pretty well
Being a father of 2 - Brians one line in his responce rings true-
"I Try to Keep in mind its just a CAR"
Mike