HRpartsNstuff
Member
- Joined
- May 27, 2001
- Messages
- 844
Got some info & details on us that I would like to pass along. I heard thru the grapevine that people are starting to wonder what's happened to us since it has been hard for many to reach us. Just want to state the facts before rumors start flying around 
We are STILL IN BUSINESS, and going stronger than ever & growing rapidly! I am getting things in place so that I actually have parts available this year at the Nat's, and can keep up in-between now & then. Getting materials and outside services on ALL of our products has been a hassle this year and is taking extra time & effort to do the simple stuff that should go smooth. Since we added our new Anti-Roll/Swaybar setup, we started getting orders for complete packages (uppers, lowers, swaybar, mounts, etc) instead of just a single item. We have quickly outgrown our capabilities (several times in last 18 months), and had to make moves in many directions to keep up with the new demand. The TR's are G-body's, and the GS's are A-body's, which encompass MANY different vehicles, so we are not just catering to the Buick community any more. Buicks will always have a sweet spot in my heart & will NEVER be dropped or forgotten like some other manufacturers have done over the years.
A lot of people don't realize that we actually MAKE most of the parts we offer, and not just a vendor/retail outlet. I have been swamped with all facets of running the manufacturing side of HRparts, that I have let the retail side of it slide way more than I ever wanted or expected to. I SINCERELY APOLOGIZE for not having time to return the MANY calls we have received and keep receiving. As of now, my close friend & one of the few people helping me out, Dave England, will be answering the phone for us. He works a normal job that we can't take him away from (yet), so he is doing this at the same time. He drives a lot from job to job and has some hours off between jobs, so help on the phone works out kinda good with him. If you still get our voicemail, it could be that he is doing his regular job and can't answer it at that time, or he is on the line & got another on call waiting, and you are the 3rd or 4th caller at that time (it's happened!) It works out best to call back at another time that day because the phone service we use has free incoming calls. We are over 1200 minutes already and can't keep up.
For those that might not have received our updated info, we MOVED last fall to a new location (both personal & part of the business), and can't seem to get moved in all the way. Please note info in signature. We are up & running and have been for a while now, but never seems to get setup the way I want it. I have also relied on our family machine shop to do a lot of the CNC machining, and I used the facility in off hours & days to do my stuff. Well, they have also been swamped for the last 6 + months, and getting in there & having open machine time available to me has been getting to be more and more of a problem each week. Last week we just purchased several machines (similar to ones I have been using at our family shop), so that I can get setup here to do more. That will speed up the time from material coming in to finished products going out. The goal is to eventually have it ALL in house and have full & easy access to anything we need. Just can't make it happen overnight with everything else going on. I had also aggravated an old back injury (on top of my broken neck issues) lately, putting me further behind. I am getting part-time helpers in place so that I am not as reliant on my own health to keep production going.
PLEASE visit our website for info and details too, adding more & more all the time. E-mail works well too, because I can check that at weird times of the day or late at night, and respond to you when I don't have everything to deal with during normal business hours. We also are revamping the website and adding in a shopping cart system. It is partially integrated now, and customers can use the new or old way to place orders. We also look to have a page where customers can type in their order number and get REAL TIME details of the status or shipping info. There may be general updates there as well, for parts that are on back order & how long before they are expected to be ready to ship again.
As for product/order/shipping updates, here is what is currently going on:
We have shipped ALL orders that were placed last year, and catching up on this years. As of 04-10-04, we are out of stock on just about everything, but everything is in production at all times. There are components for all products in all stages of production at any given time, not like we are starting from scratch on anything. We have a batch of 40 sets of motor mounts going, 34 sets of control arms (half batch of 68 sets), and 122 swaybars, along with the other stuff like bushings, box kits, bushing tools, etc. Mounts will be shipping again around 04-16, control arms around 04-23, and swaybars around Norwalk show (04-29) or very soon after. The new T/A Alum block motor mounts are in the works too, and hope to have ready by end of the month as well. The 455 mounts WILL get done this year, one way or another, but probably later this summer. Got more new ideas in the works too, but won't get into that now.
Sorry for the length, just wanted to cover all the areas that people are concerned & curious with. THANKS to ALL for your patience & understanding as we grow & move & try to keep up! So far, everyone has told us it's WELL worth the wait
PS- On the website, our events and links section has been updated for 2004. The "What's New" section will be updated soon too, it's got a HUGE amount of things missing. Going to add videos to our site this year & try to get a couple stock-type suspension G-body cars, with our complete suspension package, into the 7's on a 10.5 tire!!!
Going to be a FUN YEAR!

We are STILL IN BUSINESS, and going stronger than ever & growing rapidly! I am getting things in place so that I actually have parts available this year at the Nat's, and can keep up in-between now & then. Getting materials and outside services on ALL of our products has been a hassle this year and is taking extra time & effort to do the simple stuff that should go smooth. Since we added our new Anti-Roll/Swaybar setup, we started getting orders for complete packages (uppers, lowers, swaybar, mounts, etc) instead of just a single item. We have quickly outgrown our capabilities (several times in last 18 months), and had to make moves in many directions to keep up with the new demand. The TR's are G-body's, and the GS's are A-body's, which encompass MANY different vehicles, so we are not just catering to the Buick community any more. Buicks will always have a sweet spot in my heart & will NEVER be dropped or forgotten like some other manufacturers have done over the years.
A lot of people don't realize that we actually MAKE most of the parts we offer, and not just a vendor/retail outlet. I have been swamped with all facets of running the manufacturing side of HRparts, that I have let the retail side of it slide way more than I ever wanted or expected to. I SINCERELY APOLOGIZE for not having time to return the MANY calls we have received and keep receiving. As of now, my close friend & one of the few people helping me out, Dave England, will be answering the phone for us. He works a normal job that we can't take him away from (yet), so he is doing this at the same time. He drives a lot from job to job and has some hours off between jobs, so help on the phone works out kinda good with him. If you still get our voicemail, it could be that he is doing his regular job and can't answer it at that time, or he is on the line & got another on call waiting, and you are the 3rd or 4th caller at that time (it's happened!) It works out best to call back at another time that day because the phone service we use has free incoming calls. We are over 1200 minutes already and can't keep up.
For those that might not have received our updated info, we MOVED last fall to a new location (both personal & part of the business), and can't seem to get moved in all the way. Please note info in signature. We are up & running and have been for a while now, but never seems to get setup the way I want it. I have also relied on our family machine shop to do a lot of the CNC machining, and I used the facility in off hours & days to do my stuff. Well, they have also been swamped for the last 6 + months, and getting in there & having open machine time available to me has been getting to be more and more of a problem each week. Last week we just purchased several machines (similar to ones I have been using at our family shop), so that I can get setup here to do more. That will speed up the time from material coming in to finished products going out. The goal is to eventually have it ALL in house and have full & easy access to anything we need. Just can't make it happen overnight with everything else going on. I had also aggravated an old back injury (on top of my broken neck issues) lately, putting me further behind. I am getting part-time helpers in place so that I am not as reliant on my own health to keep production going.
PLEASE visit our website for info and details too, adding more & more all the time. E-mail works well too, because I can check that at weird times of the day or late at night, and respond to you when I don't have everything to deal with during normal business hours. We also are revamping the website and adding in a shopping cart system. It is partially integrated now, and customers can use the new or old way to place orders. We also look to have a page where customers can type in their order number and get REAL TIME details of the status or shipping info. There may be general updates there as well, for parts that are on back order & how long before they are expected to be ready to ship again.
As for product/order/shipping updates, here is what is currently going on:
We have shipped ALL orders that were placed last year, and catching up on this years. As of 04-10-04, we are out of stock on just about everything, but everything is in production at all times. There are components for all products in all stages of production at any given time, not like we are starting from scratch on anything. We have a batch of 40 sets of motor mounts going, 34 sets of control arms (half batch of 68 sets), and 122 swaybars, along with the other stuff like bushings, box kits, bushing tools, etc. Mounts will be shipping again around 04-16, control arms around 04-23, and swaybars around Norwalk show (04-29) or very soon after. The new T/A Alum block motor mounts are in the works too, and hope to have ready by end of the month as well. The 455 mounts WILL get done this year, one way or another, but probably later this summer. Got more new ideas in the works too, but won't get into that now.
Sorry for the length, just wanted to cover all the areas that people are concerned & curious with. THANKS to ALL for your patience & understanding as we grow & move & try to keep up! So far, everyone has told us it's WELL worth the wait

PS- On the website, our events and links section has been updated for 2004. The "What's New" section will be updated soon too, it's got a HUGE amount of things missing. Going to add videos to our site this year & try to get a couple stock-type suspension G-body cars, with our complete suspension package, into the 7's on a 10.5 tire!!!
