Mike Kurtz--add to good guy list

kjhansen

Member
Joined
May 26, 2001
Just wanted everyone to know: I had a Mike Kurtz modified D5 convertor in my car for about 8 months (well out of warranty) and it failed. I called Mike at Century Automotive and Transmission and he voluntarily replaced the convertor FREE (well, I paid to ship it to him, he paid to ship it back). When I called I didn't mention anything about free replacement. He brought it up and said he thought the convertor should have lasted longer than that. Shipped the new one back the same day he recieved the old one. That's customer service! Thanks Mike!

Keith
 
Kudos to Mike!!!

Yes, That is A1 customer service!!!!!
One happy customer.... :D

Thanks again, Mike :)
 
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