I had a 5 year money market account with Eastwest bank. I decided I wanted to close the account early, so the branch manager told me to sign the papers on Jan 20th. He also quoted me the early withdrawl penalty and I said ok no big deal. I was under the impression the check would be mailed to me soon so I went on with my day.
Last Monday, I went to see the branch manager to ask why my check has not arrived in the mail yet, and he explained they will actually have a check sent to their branch and he will call me to pick it up so I said that would be fine. So Thursday comes along and no call so far so I go see the branch manager once again and ask where's my check. He says since the bank is based in China and it was just Chinese New Years, they are really backed up and their coroporate offices were closed for a while due to the holidays but assured me my check would definitley be ready some time in February, probably in 2 weeks.
I really need this money fast because my reputation is on the line, I am supposed to use the money as part of the payment for a WE4 I am purchasing, and I do not want the seller to think I am a dead beat buyer.
1. How do I get the bank to quickly cut me a check for money that is rightfully mine?
2. Why is the bank playing these games with me? Their excuses sound really fishy to me.
Last Monday, I went to see the branch manager to ask why my check has not arrived in the mail yet, and he explained they will actually have a check sent to their branch and he will call me to pick it up so I said that would be fine. So Thursday comes along and no call so far so I go see the branch manager once again and ask where's my check. He says since the bank is based in China and it was just Chinese New Years, they are really backed up and their coroporate offices were closed for a while due to the holidays but assured me my check would definitley be ready some time in February, probably in 2 weeks.
I really need this money fast because my reputation is on the line, I am supposed to use the money as part of the payment for a WE4 I am purchasing, and I do not want the seller to think I am a dead beat buyer.
1. How do I get the bank to quickly cut me a check for money that is rightfully mine?
2. Why is the bank playing these games with me? Their excuses sound really fishy to me.