Keep in mind the word expect is just that. Expect. I wouldn't expect them to eat it. I would expect them to correct it but not necessarily eat it. Has anyone received credit on any of the shitty Chinese crap that's on the market that needs hours and hours of work to drop in? If I buy a crank from XYZ vendor and it has tapered journals and flex plate flange is out of spec, and I ask if it will need a lot of metal added to the crank to balance with a .940" pin and they say no and it needs $200 worth of Mallory added to it do they eat that?
I would expect they EAT it .. the total cost of everything related to put a proper cam with the setup he has. Including all parts and labor. CLEARLY as evident with what has happened as well as the specs on that cam.. they have no idea of what they are doing with a Turbo Buick. They should be held accountable . It's no different than if they didn't check piston to valve clearance and he trashed the motor because of that.
They spec'd a cam that should have never been in that setup ... now when he calls them out the next time they take in a Turbo Buick motor they might actually consult with someone that knows the engines instead of building another SBC. Sorry ignorance is not a good excuse here.
The only thing you can question here is if they knew better.. which I am sure.. they didn't know better .... but that doesn't give them the OK just to GUESS and call it good. I am also sure they had no problem taking his 17K
As to your crank scenario I would say that would be on you as you took the cheap way out instead of going with a BMS unit that are double the cost from the start.
Simple when you measure the journals and flange and see its out of spec one would think you would STOP and call the vendor and say .. this thing is a POS and return it ... if you elect to invest hours and hours to true things up PLUS then add in the heavy metal .. well what can I say there is a sucker born every day. You can't tell me the vendor didn't see this before or that he didn't measure a crank with the defects..
The problem we have here is the guy wasn't being cheap ... clearly as he spent 17K on this setup .
For that amount of money not only should they replace the cam ... they should give him a new motor , install it, and build him a complete spare to have .
The problem today is that people are just willing to accept whatever a shop or vendor sells them ...
You see It on this board all the time !!!