Above and beyond. Thanks BW Jones

[Fuelie600]

Just a note to say thanks publicly. Over a month ago, Bruce shipped me a fender. In the process, DHL misrouted it twice. The fender showed after 9 days, on a 2-3 day quote (after DHL was contacted multiple times on it's whereabouts), and it was damaged. They have had Bruce and I running circles on a $200 claim, and Bruce has stuck with me the entire time. We have spent time, gas, and money trying to satisfy DHL's pettiness, and Bruce has not hesitated once to be all the help he could be. THANK YOU!!

 

[jdpolzin]

BW has always been helpful in my purchases from him as well! One thing to note though, DHL is horrible in shipping large items. They have trashed 4 doors for me already so I have given up on them!!!! Now I just have to find a rust free door here in the midwest!!

 

[Rodney87GN]

I've only bought once from BW but he was great to deal with from beginning to end. He kept me updated on everything without asking. I wouldn't hesitate to buy from him again.