OK OK...wev'e heard alot from the agents/dealers.
You want the truth - ask someone who handles things on the back side - Auto body shops (ie: ME). Even the agents aren't aware of how things are handled there...
I judge an insurance company by service provided when the customer ISN't around. How fast do they respond, do they try to force a body shop to do a substandard repair, are they using substandard parts, do they return phone calls, do they actually even pay for the claim, do they force a predetermined rate on the repair shop?
My best advice: READ THE FINE PRINT OF YOUR INSURANCE POLICY. It will tell you exactly how a claim will be handled.
The Cheaper (internet type/discount etc...) insurance companies ALL use aftermarket (cheap crap) parts for your repair (within stipulations and when available). Typically, it is at 12 months/12,000 miles. Some are alot sooner, some a little later. When you sign a policy, your signature means you agree with this usage. Check this out with the agent/company before you sign - there's a reason why they are cheaper - find out why.
Other than the substandard high risk companies (ie: American services, Universal Casualty, Badger, Warrior etc...) My LEAST favorite insurance companys to work with here (Illinois) is:
AllState and Geico.
Ironic that the 2 insurance guys posting on this thread represent these companys (this is NOT a direct stab at either one of you personally, just an observation of the company policy).
To back up my statement:
AllState forces an internally predetermined rate upon the repairing shop. At this time it is $8.00 less per hour labor & materials than the prevailing rate set by ALL other mainstream Ins cos. Their solution: Get the additional money from the person getting the repair done, ie YOU or - you can get the repair done at one of our "direct shops" which is usually one of the crappiest shops in the area who will work for a lower rate because their shop is run down and they haven't updated anything for 20 years. They also force the use of aftermarket parts.
Geico: Not always the quickest to respond, has a lower predetermined rate (only $2.00 though), hacks away at all standard labor procedures and forces the use of aftermarket parts. Suggest some (non lethal) substandard repair.
I would personally never be insured by either one regardless of the rates offered simply because of how they treat the repair.
Don't only shop by price - read the fine print, choose carefully
You want the truth - ask someone who handles things on the back side - Auto body shops (ie: ME). Even the agents aren't aware of how things are handled there...
I judge an insurance company by service provided when the customer ISN't around. How fast do they respond, do they try to force a body shop to do a substandard repair, are they using substandard parts, do they return phone calls, do they actually even pay for the claim, do they force a predetermined rate on the repair shop?
My best advice: READ THE FINE PRINT OF YOUR INSURANCE POLICY. It will tell you exactly how a claim will be handled.
The Cheaper (internet type/discount etc...) insurance companies ALL use aftermarket (cheap crap) parts for your repair (within stipulations and when available). Typically, it is at 12 months/12,000 miles. Some are alot sooner, some a little later. When you sign a policy, your signature means you agree with this usage. Check this out with the agent/company before you sign - there's a reason why they are cheaper - find out why.
Other than the substandard high risk companies (ie: American services, Universal Casualty, Badger, Warrior etc...) My LEAST favorite insurance companys to work with here (Illinois) is:
AllState and Geico.
Ironic that the 2 insurance guys posting on this thread represent these companys (this is NOT a direct stab at either one of you personally, just an observation of the company policy).
To back up my statement:
AllState forces an internally predetermined rate upon the repairing shop. At this time it is $8.00 less per hour labor & materials than the prevailing rate set by ALL other mainstream Ins cos. Their solution: Get the additional money from the person getting the repair done, ie YOU or - you can get the repair done at one of our "direct shops" which is usually one of the crappiest shops in the area who will work for a lower rate because their shop is run down and they haven't updated anything for 20 years. They also force the use of aftermarket parts.
Geico: Not always the quickest to respond, has a lower predetermined rate (only $2.00 though), hacks away at all standard labor procedures and forces the use of aftermarket parts. Suggest some (non lethal) substandard repair.
I would personally never be insured by either one regardless of the rates offered simply because of how they treat the repair.
Don't only shop by price - read the fine print, choose carefully