Attention vendors

[speedskills]

I'm not going to point fingers here, but I am going to express my displeasure with some of our registered vendors. I have only owned my GN for a few months but have dumped a lot of money and time into it already. I have spread my buying out over most of the registered vendors on this page. As TR owners we have to order a lot of parts online or by phone. Bottom line is we expect a timely delivery on our orders, not a bunch of the run around BS I've been getting. Just be honest and treat the consumers right and I will order from yall again. We ARE your livelyhood. This is only aimed at a small percentage of the vendors I've dealt with and won't buy from again. Thanks for the time and space.

 

[TR Custom Parts]

Like most vendors that peddle Buick stuff, we sometimes depend on suppliers to get our parts out. Sometimes things happen beyond our control. I always try to keep in touch with my customers to let them know what is going on if there is a problem. For instance, right now I am waiting on 3 trunk carpet kits to go out and keep asking my supplier the status, carpet was on back order. Luckily the three customers have been patient with me.

 

[speedskills]

Thanks for chiming in Mike. If the part is on backorder that's all we need to know. In that case we can try to find it elsewhere or wait. I DO have patience I just want to know what is going on with my order. Thanks again Mike.

 

[CS99]

Yes, I agree. I called Gbody and specifically asked if the Dutt intercooler necks were in stock. They were...so I order one over a week ago...now its on back order and being drop shipped from the supplier.

 

[jdub]

charges

I agree keep us in the loop but don't charges us until part ships.

 

[The_Six]

I know what you mean I ordered a part from a vendor here and they are having trouble getting supplies to make it no problem I think its worth waiting for but it would be nice if when they say I will have it this tuesday and that day comes and they dont get it they let me know I PM the vendor and try to call every 2 weeks for an update and I never get a reply.

 

[TurboGA]

I'm not going to point fingers here, but I am going to express my displeasure with some of our registered vendors. I have only owned my GN for a few months but have dumped a lot of money and time into it already. I have spread my buying out over most of the registered vendors on this page. As TR owners we have to order a lot of parts online or by phone. Bottom line is we expect a timely delivery on our orders, not a bunch of the run around BS I've been getting. Just be honest and treat the consumers right and I will order from yall again. We ARE your livelyhood. This is only aimed at a small percentage of the vendors I've dealt with and won't buy from again. Thanks for the time and space.

Welcome to the Buick world. That's why I don't race them anymore. I do have a mint 87 GN that I just enjoy driving and showing off. I was in your shoes before many years ago when I dumped thousands and thousands of dollars on my previous turbo buick and it became a nightmare and a money pit. Good Luck!

 

[jlat]

hello people; Vendors of any sort are there to make money and most of the time they are just the middle man. So parts availability changes happens with no idea from the vender. But it does seem like everything is about the $$$$ with these cars. too bad.
IBBY

 

[V6UnderPressure]

I'm not going to point fingers here, but I am going to express my displeasure with some of our registered vendors. I have only owned my GN for a few months but have dumped a lot of money and time into it already. I have spread my buying out over most of the registered vendors on this page. As TR owners we have to order a lot of parts online or by phone. Bottom line is we expect a timely delivery on our orders, not a bunch of the run around BS I've been getting. Just be honest and treat the consumers right and I will order from yall again. We ARE your livelyhood. This is only aimed at a small percentage of the vendors I've dealt with and won't buy from again. Thanks for the time and space.

I was just about to post a message exactly like this. I don't know what it is lately, but if I spend money with our buick vendors, I expect my items in a timely manner. Sometimes I have to wait a month, sometimes TWO months, to get an item that I worked a deal with a vendor on. I am not talking about items that are out of stock, but in general. It truly makes me angry, because I sit here with minimal free time at best, and with that little time I do have, I have no parts to install. I am starting to see this more and more. Is it just that they don't care anymore? I like to provide support to the vendors, but I just can't be waiting around anymore. I refuse to throw anyone under the bus. FTR, buickgn.com (Mark Hueffman) and Hartline Performance has ALWAYS gotten my parts in a timely fashion. I just think its ridiculous when you have to send about four reminder emails before you get a response that says, it should be in the mail this week. It gets frustrating. Now I don't feel crazy. I thought I was the only one feeling this way.

 

[Turbo1dr]

It's really simple. Don't advertise and sell the item unless it is IN STOCK. Either remove it from your web page or just place a simple "Out of Stock" next to the price.

 

[jdub]

this week

I'm having the same problem with interior parts one supporting vender and the other not. The same excuse it will be here this week and out to you. The next week something happened it'll be next week and out to you. One month and a half later same old lame excuse. They have billed me and credit card has been paid. If this persist I'll have to put them on blast.

 

[Lee_Burough]

Get used to it....

Our cars are getting older by the day, and, the TR market is shrinking at the same time.

Keep in mind that a vendor doesn't make any profit until you have the part and are satisfied with it. His motivation to get you the part is as intense as your desire is to have it

It does not pay a vendor to keep large stocks of parts only to sell a few each year. If you want to be sure vendors will have your parts 'right now', then you should try owning a Mustang or Camero

 

[V6UnderPressure]

It's not only about out of stock parts. I have never had a part ordered for my buick out of stock. But I have encountered numerous vendors who just "forgot" about me.

 

[Turbo1dr]

With prices like these I'd say some are making a huge profit...

$400.00 passenger side inner fender well....and it's not one from a genuine Turbo Regal.

$250.00 for 4 Bucket seat mounts. The ones that are spot welded to the floor pan. Imagine paying $500.00 for 8 pieces of metal just to mount two seats. I pity the poor rich idiot that buys a set of these...and YES, whoever buys a set at this price is not only rich, they are an IDIOT too.

 

[JOHNDEEREGN]

With the small Turbo Buick community (and shrinking every week) it is all about supply and demand. No demand..... means more profit per sale... just to keep the doors open.

Anybody that doesn't understand this is an "IDIOT" as you call it......

Want cheap parts better go buy a Camaro or Mustang, or quit bitching and enjoy your Buick.

 

[scot w.]

After reading some of these posts about the stuff guy's are waiting for or did wait for, I'm glad to know they were not from us.
I can and will only speak for myself on this matter. I TRY my best to stock as many of our products as possible and with the higher priced items it's very hard to Sit on a bunch of money without sales for months on them so the best thing for us to do, is to Drop-ship those items and that keeps the high costs of invertory down a bit. The flip side to that coin is now WE are at the mercy of the manufacture doing the drop-shipping and yes stuff does go wrong, orders not being shipped fast enough, products not made up yet and so on and so forth. A understanding of this and patients goes a far way.. I have to admit that there were times that the LED manufacture didn't have them made and most recently had a death in the family and I was backed up with 9 orders of LED taillights but I called every single customer and personally informed them of what happened and I even called the customers of several of my vendors as well because I felt it was my obligation to do the contacting rather than the other vendors and in the end every customer was very understanding about the situation and thanked me for calling to personally let them know. I try to always contact the customer one way or another when or if something happened regaurding their order if it will be delayed.

99% of the time all the customer asks for is to just be kept up to date and be informed.

 

[Turbo1dr]

Just wanted to add...if anyone whats to buy my seat mounts from ALL of my cars...I have 4 bucket seat cars...I'll gladly take $2000 dollars for all those mounts. Please be aware...I'm not making very much profit from them.

 

[V6UnderPressure]

Just wanted to add...if anyone whats to buy my seat mounts from ALL of my cars...I have 4 bucket seat cars...I'll gladly take $2000 dollars for all those mounts. Please be aware...I'm not making very much profit from them.

turbo1dr, love the car collection!

 

[Bruce Urie]

After reading some of these posts about the stuff guy's are waiting for or did wait for, I'm glad to know they were not from us.
I can and will only speak for myself on this matter. I TRY my best to stock as many of our products as possible and with the higher priced items it's very hard to Sit on a bunch of money without sales for months on them so the best thing for us to do, is to Drop-ship those items and that keeps the high costs of invertory down a bit. The flip side to that coin is now WE are at the mercy of the manufacture doing the drop-shipping and yes stuff does go wrong, orders not being shipped fast enough, products not made up yet and so on and so forth. A understanding of this and patients goes a far way.. I have to admit that there were times that the LED manufacture didn't have them made and most recently had a death in the family and I was backed up with 9 orders of LED taillights but I called every single customer and personally informed them of what happened and I even called the customers of several of my vendors as well because I felt it was my obligation to do the contacting rather than the other vendors and in the end every customer was very understanding about the situation and thanked me for calling to personally let them know. I try to always contact the customer one way or another when or if something happened regaurding their order if it will be delayed.

99% of the time all the customer asks for is to just be kept up to date and be informed.

Scott, you have always been a class act here on this site. And a gentleman.

Bruce '87 Grand National

 

[scot w.]

Scott, you have always been a class act here on this site. And a gentleman.

Bruce '87 Grand National

Thank You Bruce!