Good morning guys...the tool has indeed been all over. Because most of the communication has been done via PM I need to delete it when old to stay under the 100 max messages allowed. So I've lost most of the information.
It's been to FL, CA, New England, TX, AL, AZ and many points in between.
Only damaged once...don't know who did it so never complained to either "suspect"... But the guy who did it knows...he somehow bent the main hub about 1/4". Sort of turned the hub into a rounded saucer shape instead of flat...can't imagine how he did that...some heavy duty force was required. It took a 20 ton (yes two zero) press to flatten it....8 ton wasn't enough. Also the orange knob used to tighten the arm length adjuster wore out (the thread was turning inside the plastic knob) so replaced it by extending the threads of a high grade capscrew, installed it, and then tack welded a large flange headed nut to the end to act as a load disperser. Seems to be working fine. Been trying to find a new roller but Eastwood will not tell me where to get one and will only sell me one if a tool is disassembled by them for some reason and a roller is available....of course they won't keep my phone number either so I must periodically call them which seems to tick them off....not a good deal
I reinforced the box with plywood and corners before it's first use....kind of a testiment to the gentle care it gets in shipping huh ...lol
And the really rewarding part is that everyone has been great to work with...even a Mustang guy once used it!! Don't be mad at me....I didn't know it was used on a Ford until after he was finished
BTW...DHL seems to be the worst carrier by far. Maybe a regional thing but once they had the tool 35 miles from my home...took 7 days and 4-5 phone calls to get them to deliver it from there (and I don't live out in the boondocks...just the next city down the road from their hub!!) Actually the way I got it was wife & I were riding out bikes and we came upon the DHL truck...asked if he had my pkg...when he said yes I said follow me home and deliver it...so he did...we were only 1/2 mile away...turns out he had been in town each of the last few days but was too busy with other deliveries to deliver it to me?!?!!?
Bob