My .02
I ordered fuel lines from Postons early last week, told me just a couple of days, by the weekend would not be a problem-that was great because I had help scheduled for the weekend setup for install. I called Friday, was told by someone else they had not shipped yet, whoever makes them was waiting on fittings and then were being drop shipped. Stuff happens, but communication is important in the retail business. Drop shipping is fine with me, as long as I get service from the vender. I should have been called to let me know my order was delayed, that way myself and my help would not have had last moment changes to be made.
I have limited experience with buying from Buick venders, and have been spreading around my purchases. So far, Full Throttle, Kirbans, G-Body, T/Tweak, SE Turbo have met or exceded my expectations. This is the first time I can think of a disappointment, and I understand this stuff happens, and its not a crisis yet. If I get them by this weekend, I will do business with them again. they have a great selection of products and I don't care if they need to drop ship all of them.
I believe in buying from the venders if the price is the same or real close (better if its lower-lol). There are too few Buick venders now, and buying directly from their sources only makes it harder for them to do business. Obviously if you find a source that financially cheaper, then go for it-I DO.
All else being equal, if the turbo is $1000 from both sources, then give our venders a chance to get a slice of the pie-they will then be able to stay in business as a T/Buick vender. Otherwise the manufacturer gets all of it, and we drive the venders out of business. I guess I am saying don't be mad because they drop ship stuff, thats business. I am ok with being mad about bad service-you have every right to be mad if your order gets fumbled.
Thanks for listening
