I agree! And Im really only here to give you a little conmfort on your purchase. It's a little different if Brian charged you for the wheels on your card vs not charging you until they are complete. You'll be happy with your purchase. I talk with Brian frequently and he is hard to get ahold of for me too. I can tell you email is the best way.
I made sure to say that he had not charged me for the wheels themselves, but it is really just semantics since I was charged $500 a month ago. Yes it was for the cores I know, but bottom line I’m still out $500 for a month and not able to speak with anyone regarding my order. I'm sure you can see why this didn’t sit well with me.
I'm sure Brain is great guy, I never intended to question his character, just the customer service, or lack there of, I have received here. I'm grateful we as a community have vendors to support our common addiction.
We both want the same thing, for me to get 4 great looking wheels ASAP.