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Cleaner13

The Cleaner
Joined
Apr 8, 2002
Messages
478
can anyone direct me to a page to install a VDO tachometer?

also if anyone hasnt read my scan master question

can a scan master short out?
I had it hooked up and it was working
then I hear a fuse snap noise, checked all my fuses and they are fine, but the scan master isnt working

also how long does it take racetronix to ship out the fuel pump and hotwire as I cannot reach them through a phone number?
 
Originally posted by Cleaner13
also how long does it take racetronix to ship out the fuel pump and hotwire as I cannot reach them through a phone number?

Why not pose this question directly to Racetronix instead of posting in a public forum? How can someone not working for Racetronix quote delivery times if they do not know what our inventory levels and shipping procedures are? :confused:

Please contact Racetronix for delivery timelines. As soon as your item is shipped you will receive tracking information.

Jack :cool:
Racetronix
sales@racetronix.com
www.racetronix.com
 
why not answer the fellow's question? (instead of berating him.....real fine customer service...)
 
If he is unable to get ahold of you on the phone maybe he figured he would ask people who may know. If you do not like posts like that answer your phones!
 
Gentleman he asked a simple question...No need to be taking sides, or teaming up on anyone.


Back to the orginal subject of this post:

For the ScanMaster Double check your connections at the diagnostic wire, and both your power as well as ground wires.
 
ok I apologize for posing such a question
it wasnt meant in a way that was trying to make it sound like racetronix was taking such a long time

I was just merely asking how long it took people regularly to receive their kits

and to answer your questions I did e-mail you guys and all I received back was an e-mail that said thank you for your e-mail we will return to you as soon as possible

the question I posed with the phone # is because I ordered it right off your main page by clicking on the paypal button, there are no phone numbers of contact and I received nothing about shipping in my e-mail or through my order, thus I figured maybe someone on the site would know how long it takes, and considering I payed already on the spot through the paypal, you wouldnt have to wait in the mail for a money order or anything

I am trying to figure it out because I want to go to the track on wednesday but I would like to get the kit in as soon as possible

if I had such a problem with the company, I probably wouldnt have ordered the kit from you guys, but I heard alot of good things about how easy the kit is for install and such so I picked you guys.

again I apologize for posing the question at how long the shipment would take, but did you think that maybe it was just because I was so anxious to receive your wonderful product?

thanks

Carl
 
No problem Carl. I just don't like people who are not Racetronix employees trying to hypothesize as to our business procedures and timelines. Some people tried to do this on our Delphi injector GP and if I was not firm and aggressive in bringing the situation under control people such as the ones above would have had a field day with it. At the end of the day everyone received their 50lb injectors as promised and most have expressed thanks for the professional way the situation was handled!

I did send you a return email in response to your inquiry.
I find a disproportionate amount of problems with email addresses under the AOL, Hotmail, Netzero and Yahoo domains so that does not surprise me. Perhaps it is the large volume of people they service? Your order will ship on Monday. When it does tracking info will be provided along with support links. A phone number is provided on the waybill if you need support beyond what is provided on the web. Average delivery time is 3-5 business days depending on where you are situated.

Thank you for your business and I look forward to getting feedback on your item.

Jack :cool:
Racetronix
 
its no problem at all
I just felt helpless as there was no way to directly contact the place

thank you for your time and support to help me out
I meant nothing offensive towards the company or anything of that matter, I am really anxious to get this kit though

thanks again

Carl
 
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