I had USAA for 39 years, but I am dropping them and going with the HARTFORD INSURANCE GROUP or CENTURY 21....Why, do you ask? After never having an accident they decided to raise my rates on my 4 cars $400 a year because they had a lot of claims in Oklahoma!.....My next door neighbor ( a retired Colonel) is also dropping them for the same reason. The deductable on my house went from $500 to $3900....... Since they decided to let every service member, regardless of rank, join, they have gone downhill........Nothing but greed on their part. Screw 'em...I don't need that kind of company to do business with.......( I still have not received the "escrow" $ the send a portion of each December to their members...........