Walbro Fuel Pump Update

[Just a Six??]

I am not sure I understand why Mike would not take back his product IF its unopened & unused? I mean, pretty much Any Store will take a back the product they sell if its unopened & unused! Why wont he? I deal with Mike a lot & have no beef or stake in this but when I buy something & am paying to ship it back then why not a store credit?? I dont understand??
I do know that Car Dealers will not return electrical parts but Napa, Jobbers etc do. Whats the big deal?? Why not a store credit at minimum? Charge a restocking fee of 10% if needed? Some places do & some dont but almost All will take it back.

 

[Beamer]

Scott,

Get off the small wagon...

How would you like to prove it is bad? Me blow a head gasket for it? Well that is just plain freaking stupid thinking...

Next, nobody expects everything to be perfect. Just that when there is a problem, it is addressed and corrected. So it is pretty much STUPID on you to think that I have ever expected anything differently.

Next, STORE CREDIT IS NOT LIKE A REFUND, THAT IS THINKING LIKE A KNUCKLEHEAD... They still have my profit margin from my purchase. I gauran-damnwell-tee that Mike did not pay $115 for those pumps, especially when they are $15 more than Racetronix's 340's that they machine to better fit our application. So, if they gave me the credit to purchase something else from them, they still have a profit from me. But you see, now they will not only no longer have profit from me, I will keep a few dollars from them when I go to sell the POS pump to someone that is willing to take a chance.

By the way, the pump was purchased a year ago to be a spare unit kept in my trunk. There has been pumps showing up from several months ago to a few years ago with this problem. Walbro and whomever wants to, can say that it is only a certain time frame, but evidence is showing to be different.

We can hash this out probably for days, but this is the end all period. You can think what you want and love the customer service that you may get from Mike, but I disagree that what I got is customer service.

Mike

 

[scot w.]

Scott,

Get off the small wagon...

Ummm, The only one on there Small wagon or Soap Box - Is YOU!

How would you like to prove it is bad? Me blow a head gasket for it? Well that is just plain freaking stupid thinking...

Well it is possible with todays technology that the fuel pressure can be monitored!! What is stupid is running your car like crazy WITHOUT monitoring the fuel pressure and just waiting for a head gasket to blow!!!

Just that when there is a problem, it is addressed and corrected.

What the Hell is Walbro & Mike trying to do then? Seems to me it has been addressed and is being corrected at this moment!! My god man!!!

By the way, the pump was purchased a year ago to be a spare unit kept in my trunk.

So how many companys do you know that will give a refund or "in store credit" for a pump that was purchased ONE YEAR + ago and was kept in a trunk for that whole year or more? Both my parents own two buisness's so Iv'e been around those buisness's from childhood and I will tell you for sure that (Electronic Fuel Pump) that you purchased ONE YEAR ago is going to be hard to get ANY company to take back a electronic device that is a year old! Period!!

There has been pumps showing up from several months ago to a few years ago with this problem. Walbro and whomever wants to, can say that it is only a certain time frame, but evidence is showing to be different. Mike. So You bought this pump knowing well enough there was a problem BEFORE you got it?

I'm not on a small wagon or trying to be one sided here but your story was leaving quite a bit of stuff out and I was just simply trying to make things add up alittle better..

I'm done here...

Scot W.

 

[Beamer]

Ummm, The only one on there Small wagon or Soap Box - Is YOU!

Well it is possible with todays technology that the fuel pressure can be monitored!! What is stupid is running your car like crazy WITHOUT monitoring the fuel pressure and just waiting for a head gasket to blow!!!

What the Hell is Walbro & Mike trying to do then? Seems to me it has been addressed and is being corrected at this moment!! My god man!!!

So how many companys do you know that will give a refund or "in store credit" for a pump that was purchased ONE YEAR + ago and was kept in a trunk for that whole year or more? Both my parents own two buisness's so Iv'e been around those buisness's from childhood and I will tell you for sure that (Electronic Fuel Pump) that you purchased ONE YEAR ago is going to be hard to get ANY company to take back a electronic device that is a year old! Period!!

There has been pumps showing up from several months ago to a few years ago with this problem. Walbro and whomever wants to, can say that it is only a certain time frame, but evidence is showing to be different. Mike. So You bought this pump knowing well enough there was a problem BEFORE you got it?

I'm not on a small wagon or trying to be one sided here but your story was leaving quite a bit of stuff out and I was just simply trying to make things add up alittle better..

I'm done here...

Scot W.

Scott,

You are a funny person. Just what is your point here. Do you want me to drop to my knees and praise Mike for being the perfect business person? Well guess what, I am not and I know of many others that will not also. The old saying of "what comes around, goes around" is one to understand. I will live by what I believe in and keep on trucking.

I am sooooo proud of your family with their business experience. But that is not doing me any good here. Being that the point of when I purchased the pump was NEVER asked at any time by Mike pretty much says that it did not matter. So why was it that you brought it up and making a point to me?

You state that you are not on a wagon or soap box, or trying to be one sided... It sure looks like you are to me. I left nothing out that was said in the conversation, and especially did not add comments that were not said like in other replies earlier.

This is over for me too. Look for some sale items for a cheap price soon...

Mike

 

[scot w.]

Scott,

You are a funny person. Just what is your point here. Do you want me to drop to my knees and praise Mike for being the perfect business person? Well guess what, I am not and I know of many others that will not also. The old saying of "what comes around, goes around" is one to understand. I will live by what I believe in and keep on trucking

Mike

Looks like what you should do is insert foot and return your damn pump and stop whinning!!! :biggrin:

http://www.turbobuick.com/forums/ge...54-walbro-warranty-replacement-procedure.html

 

[montecarlofast]

I have not bought one of these pumps. But I have been in the Automotive electronics industry for 10 years, In the retail side for 6, and I can see it both ways, If we sell and install a product in a car (example, remote start security) and because of the remote start unit it fries a BCM (body control module) which has happened before, Then We call the manufacturer and they Take care of us on it. We do have to prove that it was their system that malfunctioned, but they take care of us. My question would be if the actual manufacturer of the pump Walbro, Bosch or whoever can take care of the customers somehow. has anyone gotten some documented proof that they can take to these companies to see if they will do anything? The tough part for the distributors (the online and other stores that just sell the manufacturers products) Is that for a 100 dollar pump they probably made 10 or 20 bucks on, now they have people wanting new 2000 dollar motor rebuilds. For pumps that they did not manufacture. Maybe even some sort of Class action against the maker of the pump might be a better way of going. Either way it sucks for all parties. And Im going with the Denso, just to be on the safe side.

 

[scot w.]

My question would be if the actual manufacturer of the pump Walbro, Bosch or whoever can take care of the customers somehow. has anyone gotten some documented proof that they can take to these companies to see if they will do anything?

Ummm, THEY ARE DOING SOMETHING ABOUT IT!!! Please read this entire thread and also please read the post RIGHT ABOVE yours. Click on the link I posted and WALA!!

Scot W.

 

[TURBOPOWERED68]

I have not bought one of these pumps. But I have been in the Automotive electronics industry for 10 years, In the retail side for 6, and I can see it both ways, If we sell and install a product in a car (example, remote start security) and because of the remote start unit it fries a BCM (body control module) which has happened before, Then We call the manufacturer and they Take care of us on it. We do have to prove that it was their system that malfunctioned, but they take care of us. My question would be if the actual manufacturer of the pump Walbro, Bosch or whoever can take care of the customers somehow. has anyone gotten some documented proof that they can take to these companies to see if they will do anything? The tough part for the distributors (the online and other stores that just sell the manufacturers products) Is that for a 100 dollar pump they probably made 10 or 20 bucks on, now they have people wanting new 2000 dollar motor rebuilds. For pumps that they did not manufacture. Maybe even some sort of Class action against the maker of the pump might be a better way of going. Either way it sucks for all parties. And Im going with the Denso, just to be on the safe side.

I was discussing this with a lawyer, we sat and looked at this thread and some of the other dead Walbro fuel pumps threads and he said this situation meets all of the Class action requirements he also said all it needs is one guy with a dead motor caused by a "NEW" "169" pump to file a law suit and then notify the other people that took a direct loss because of the pump and the action would get started.

 

[montecarlofast]

Scott W. i was not taking the distributors or the consumers side. I was just stating that There are other ways to handle this. I also do not see anywhere in the Thread above there where they address Toasted pistons and ruined motors due to deffective fuel pumps. Thanks to Turbopowered68 for asking a lawyer to validate the Class action thing. The only question I would have is I would think the Lawsuit would be against the manufacturer as they are the ones producing the faulty product. but i am not sure because I am not a lawyer.

 

[scot w.]

Scott W. i was not taking the distributors or the consumers side. I was just stating that There are other ways to handle this. I also do not see anywhere in the Thread above there where they address Toasted pistons and ruined motors due to deffective fuel pumps. Thanks to Turbopowered68 for asking a lawyer to validate the Class action thing. The only question I would have is I would think the Lawsuit would be against the manufacturer as they are the ones producing the faulty product. but i am not sure because I am not a lawyer.

I agree on this 100%!

Note: No engine damage PROVEN to be done by the said manufactures fuel pump = No class action lawsuit!!

Plus if you happen to have a fuel pressure gauge or a W/B A/F gauge or other device that can read fuel, Question then remains- "Why didn't the customer notice this ahead of time?"

I only have a scanmaster and I caught my pump falling off WAY ahead of time and WELL BEFORE any engine damage could occur..

Also the said manufacture has stepped up and is willing to replace all bad pumps along with purchased pumps that havn't been installed yet.

That is stepping up if iv'e ever seen it!!

I would be MORE than happy to install one of the new pumps and do some testing with it seeing I can montitor the fuel on my car!

Scot W.

 

[montecarlofast]

Well I cant speak for the circumstances of the people who have had failed pumps while driving in their car, or if the fuel pressure difference was obvious or not way before failure, but There is definately ways of proving if it was the pump That melted pistons, rings, valves ect. and i am sure that if an independent reputable shop was to pull the defective pump out, verify correct installation, then go through the fuel system with a new pump installed, test Fuel pressure, fuel pressure at duty cycle, Pull the Injectors and have them tested by an injector cleaning facility (Cruzin performance, RC engineering ect) and have them flow checked, Basicly test the whole Fuel system and determine the lean condition was caused by the pump, then there would be no way to prove otherwise. this is a lot of work, and expense but i'm sure there isnt just one person out there with a toasted motor either. Anyways, If I spent all of the time on my buildup like i am and then lost all the time and money because of a faulty fuel pump, I can understand the frustration guys are having on here.

 

[Beamer]

Ummm, THEY ARE DOING SOMETHING ABOUT IT!!! Please read this entire thread and also please read the post RIGHT ABOVE yours. Click on the link I posted and WALA!!

Scot W.

Again, here you are Scott... You are jumping into someone for being confronting about this messed up situation and trying to be the educator for everyone. I really wonder what your business is here the way you are acting. Anyone that has anything negative about this walbroke pump situation is in the wrong with you. Are you getting some sort of kick back from the sales of these pumps? Does it effect you monitarily? Sure makes me wonder...

Wow, we are all so impressed that you know how to read a scanmaster and determined that your fuel pump was going bad. Some of us have been fighting an unknown cause for lean WB readings and never expected a pump to drop it's ability to keep pressure. The MOST common result of a fuel pump failure is it stops pumping period. Not an internal leak, that would not allow it to provide adequate pressure.

I agree on this 100%!

Note: No engine damage PROVEN to be done by the said manufactures fuel pump = No class action lawsuit!!
Scot W.

There is an easy way to prove the damage caused by the defective fuel pumps. The damage is not broken pistons etc, but blown head gaskets from going lean. And it is funny that everyone chiming in with this problem has one thing in common, a walbroke 169 pump that failed to maintain pressure due to an admitted pump failure.

Plus if you happen to have a fuel pressure gauge or a W/B A/F gauge or other device that can read fuel, Question then remains- "Why didn't the customer notice this ahead of time?"

I only have a scanmaster and I caught my pump falling off WAY ahead of time and WELL BEFORE any engine damage could occur..
Scot W.

I guess everyone not as bright and smart as you that was not able to see that the pump was failing in a non standard method are idiots ?

I would be MORE than happy to install one of the new pumps and do some testing with it seeing I can montitor the fuel on my car!

Scot W.

I would be more than happy to see you do this, since you are the all mighty super tuner that can see anything coming wrong. You will be the perfect man for this job. Do you have a suit with a big S on the front of it?

Looks like what you should do is insert foot and return your damn pump and stop whinning!!! :biggrin:

http://www.turbobuick.com/forums/ge...54-walbro-warranty-replacement-procedure.html

Let me tell you that I will...

As soon as you pull your head out of your rectum...

Then maybe you can see the reasons for our complaints !!!


Mike

 

[TURBOPOWERED68]

You don't have to have engine damage to have this type of law suit cover you.
The big items.
1-A factory defective product.
2-More then one person but I am not sure of the minimum. Who have suffered the same exact problem even if they ended up with a deferent end result.
3-Proof of your loss because of the defective product.

If any of these happened because of a Factory defective fuel pump they would be covered.
A-Fuel pump died on the highway and the tow bill is $200.00- that is a loss caused by the product.
B-At the track and your $8K engine melts a piston. That is a loss caused by the product.
C-You blow a head gasket that cost $1500 to replace. That is a loss caused by the product.

Of course this is a highly exaggerated simplified version of the procedure.

On a side note. Let me praise Walbro for doing the right thing. (Just like the Hood rat that brags about "I take care of my kids" Dude you don't brag about doing something you are suppose to do) Duhhhh

 

[just plain john]

Wtf?

WTF? Stop all de fussin' and de fighten.....increase de peace

 

[scot w.]

Wow, we are all so impressed that you know how to read a scanmaster and determined that your fuel pump was going bad.

Thank You! It's pretty simple...

LOL And here you are again pounding your chest like an ape for what you belive in.. News flash!! It's a free world with the freedom of speech the last time I checked!!!

Some of us have been fighting an unknown cause for lean WB readings and never expected a pump to drop it's ability to keep pressure. The MOST common result of a fuel pump failure is it stops pumping period.

Wrong, MOST of the time a pump will slowly fail, (lack of voltage, debris, stopped up filter/filters) ECT...then completly go bad and the MOST common problem is people NOT catching it in time or going WOT without noticing the lean condition in the first place and eventually wrecking the engine...
As a matter of fact I have a ******169 pump sitting right here that has failed waiting to be re-placed BUT unlike you I don't easily jump onto a hate wagon!!

I tend to sit back and wait for the company to follow through with what they said they would from the very begining!!!

NOW the company IS stepping up and offering replacements JUST LIKE THEY SAID THEY WOULD!!

Maybe you need to learn what to watch for and you might feel alittle more comfortable...If you don't know what to look for maybe you should buy a Honda instead!

There is an easy way to prove the damage caused by the defective fuel pumps. The damage is not broken pistons etc, but blown head gaskets from going lean. And it is funny that everyone chiming in with this problem has one thing in common, a walbroke 169 pump that failed to maintain pressure due to an admitted pump failure.

What you explained could be caused by SEVERAL things NOT just a defective fuel pump!!

I guess everyone not as bright and smart as you that was not able to see that the pump was failing in a non standard method are idiots ?

No not really, But if anyone that had engine damage as a result of a pump going bad, There could have been several things to cause it to fail. and it could have been caught if monitored enough, correctly or in time.

I would be more than happy to see you do this, since you are the all mighty super tuner that can see anything coming wrong. You will be the perfect man for this job. Do you have a suit with a big S on the front of it?

I would be more than happy to try the new pump and i'm sure I will get my chance when my ******169 pump is replaced!! and when it's installed you can be sure I will start a thread for all you haters to follow... :smile:

BTW: No "S" suit here Sparky! but just common sense!! I guess you can call it a "Common sense" suit!!! :biggrin:

Happy Hollidays Mikey!! :smile:

 

[Beamer]

Thank You! It's pretty simple...

LOL And here you are again pounding your chest like an ape for what you belive in.. News flash!! It's a free world with the freedom of speech the last time I checked!!!

Wrong, MOST of the time a pump will slowly fail, (lack of voltage, debris, stopped up filter/filters) ECT...then completly go bad and the MOST common problem is people NOT catching it in time or going WOT without noticing the lean condition in the first place and eventually wrecking the engine...
As a matter of fact I have a ******169 pump sitting right here that has failed waiting to be re-placed BUT unlike you I don't easily jump onto a hate wagon!!

I tend to sit back and wait for the company to follow through with what they said they would from the very begining!!!

NOW the company IS stepping up and offering replacements JUST LIKE THEY SAID THEY WOULD!!

Maybe you need to learn what to watch for and you might feel alittle more comfortable...If you don't know what to look for maybe you should buy a Honda instead!

What you explained could be caused by SEVERAL things NOT just a defective fuel pump!!

No not really, But if anyone that had engine damage as a result of a pump going bad, There could have been several things to cause it to fail. and it could have been caught if monitored enough, correctly or in time.

I would be more than happy to try the new pump and i'm sure I will get my chance when my ******169 pump is replaced!! and when it's installed you can be sure I will start a thread for all you haters to follow... :smile:

BTW: No "S" suit here Sparky! but just common sense!! I guess you can call it a "Common sense" suit!!! :biggrin:

Happy Hollidays Mikey!! :smile:

I bow down to the all mighty Super Scott !!!

You are the KING... Or should I say QUEEN... LOL





I wanna be just like you. When you publish a book, please let me in on it. I would love to have it signed by the All Mighty itself. I can't wait. You are the smartest person I have ever met. Your common sense is ever so mighty. Your ability to know when people are trouble makers and just out to be mean to others is the sharpest of all man kind. WOW, I wanna be just like you Scott.

Obi-Wan-Scott... Teach me the ways of the force

Your light saber will lead to away from the dark side...

Good Night,

Mike

 

[Beamer]

Thank You! It's pretty simple...

BUT unlike you I don't easily jump onto a hate wagon!!

You are wrong, it is not a hate wagon...

It is a reality check that you have made this into a dispute due to unknown reasons to us all. I spoke my mind that the way my request was reacted to demonstrated a lack of customer service. You decided to take upon yourself that I was wrong to ask a company to stand behind what they sell. You have went leaps and bounds to try to prove that I am unreasonable. You have demonstrated that there must be so many people out here with walbroke pumps that are just plain stupid for not seeing the light that our pumps were going bad.

But what do I know?

Pretty much nothing, and I know you will agree - because you know everything !!!

Thank the turbo gods you are around. We should all ask Scott - he knows everything. We can get rid of our Britannicas, as Scott is here...

 

[scot w.]

I bow down to the all mighty Super Scott !!!

You are the KING... Or should I say QUEEN... LOL





I wanna be just like you. When you publish a book, please let me in on it. I would love to have it signed by the All Mighty itself. I can't wait. You are the smartest person I have ever met. Your common sense is ever so mighty. Your ability to know when people are trouble makers and just out to be mean to others is the sharpest of all man kind. WOW, I wanna be just like you Scott.

Obi-Wan-Scott... Teach me the ways of the force

Your light saber will lead to away from the dark side...

Good Night,

Mike

LOL , LMAO Another typical childish response!! LOL



Happy Hollidays!

 

[Beamer]

LOL , LMAO Another typical childish response!! LOL



Happy Hollidays!

I did not think this was childish at all. At least you were not telling any of us how we must be idiots for not knowing that our pumps were going out. Or that we should never question a company with a bad product etc...

Just another example of why I wanna be just like you... ROFLMAOAS

Merry Christmas to all, and to all a good night...

Mike

 

[TurboDave]

I did not think this was childish at all. At least you were not telling any of us how we must be idiots for not knowing that our pumps were going out. Or that we should never question a company with a bad product etc...

Just another example of why I wanna be just like you... ROFLMAOAS

Merry Christmas to all, and to all a good night...

Mike

When did your pump go bad? What damage did it cause? Who is it you're going after, is it walbro or full throttle?
Since this is not a stock replacement part, and is technically an aftermarket performance part how do you justify blaming anyone? Anyone but yourself that is? Generally speaking performance/aftermarket parts carry no specific warrantability against damage to other systems because of the nature of their intended use.
Fuel pumps in general (not specifically) will have two main failure modes. They will either up and die stopping all fuel delivery, or they will slowly start showing symptoms of delivery issues.

The latter is pretty easy to spot, especially with someone who has the scan tools necessary to monitor what's going on under the hood.

Not meaning to throw any spears, but with all the equipment you have to monitor how things are going, it should be pretty easy to spot a changing trend. I've got the same "tools" you do, and it's actually pretty easy to keep an eye on when things aren't right. "Why is my car starting to run leaner than usual"? etc. etc.

That Walbro is willing to go the extra mile and replace the known bad pumps is pretty good. Expecting anyone to pay for other damages is pushing it.

Next time you break a crankshaft in half and it "windows" your block, try going after the crank manufacturer to replace your block.

See what I mean?