trick86
Solid Member
- Joined
- Nov 9, 2009
I just thought I'd start a tread with an experience I've had recently as a seller on turbobuick.com:
Within the last few months I sold a set of H&R engine mounts (L+R) to another member via "for sale" forums. Once the paypal sale completed that's when the problems began. The item was boxed up and shipped out the same day payment was made and was also trackable, after one week the buyer became very upset that he hadn't received his item and already started threating to reverse the paypal payment,....very difficult and aggressive to say the least. I had to politely convince the buyer to please be patient and that his parcel would arrive the next week....which it did.
When the buyer received his parcel he claims he only received and I quote "one mount and a cheap power antenna" in the box, the purchaser also claims the box arrived un-opened. I am 100% sure this item shipped out as a pair of mounts (L+R) with hardware. At this point I requested pics of what the buyer claims to have received, he did forward pics which did provide the original shipping box with one H&R mount and some cheap power antenna of unknown origin....which I doubt would have even fit in the same box. Before I even had a chance to reply, to make matters more difficult the buyer opted for a paypal claim demanding a full refund and on top of that, refusing to return the items he claims to have received.
2 months later paypal is still trying to sort out the issue and now visa is also involved which could stretch this out another 75 possible days. In the end I stand to lose the payment, 100% of my product as well as ship costs.....something not right with this picture.
Please post if anyone else has had similar experience selling items under similar circumstances.
Thank you
Within the last few months I sold a set of H&R engine mounts (L+R) to another member via "for sale" forums. Once the paypal sale completed that's when the problems began. The item was boxed up and shipped out the same day payment was made and was also trackable, after one week the buyer became very upset that he hadn't received his item and already started threating to reverse the paypal payment,....very difficult and aggressive to say the least. I had to politely convince the buyer to please be patient and that his parcel would arrive the next week....which it did.
When the buyer received his parcel he claims he only received and I quote "one mount and a cheap power antenna" in the box, the purchaser also claims the box arrived un-opened. I am 100% sure this item shipped out as a pair of mounts (L+R) with hardware. At this point I requested pics of what the buyer claims to have received, he did forward pics which did provide the original shipping box with one H&R mount and some cheap power antenna of unknown origin....which I doubt would have even fit in the same box. Before I even had a chance to reply, to make matters more difficult the buyer opted for a paypal claim demanding a full refund and on top of that, refusing to return the items he claims to have received.
2 months later paypal is still trying to sort out the issue and now visa is also involved which could stretch this out another 75 possible days. In the end I stand to lose the payment, 100% of my product as well as ship costs.....something not right with this picture.
Please post if anyone else has had similar experience selling items under similar circumstances.
Thank you
Either way it sucks. Post all info.
