Tranny Shop Screwed me Royally!!! HELP!

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turbojustin

Ninja
Joined
Jan 8, 2003
Messages
338
I made a big mistake. I took my Buick to a transmission shop for a diagnosis of the tranny problems I was having. I thought they knew what they were doing. I was wrong.

The symptoms were: The car would redline easily and not shift into 2nd gear if you gave it any throttle. If you barely accelerated it was fine. I had messed with the TV cable for 2 weeks without success. I explained these symptoms to Bill (the tranny guy) when I dropped the car off 3 weeks ago. Bill said they would call me a couple days later when the car was in the shop.

2 weeks passed and Bill never called. I stopped by and asked Bill what was up. Bill said he adjusted the throttle pressure and the tranny was 100% better, but still needed fine tuned. He said I didn't owe him anything, instead he wanted me to bring the car back to him when it was finished and ready for fine tuning. Oh yeah, he didn't want to fine tune it because he heard a noise when he got on it hard. I told Bill there was no noise. What do you mean? So, I took it for a drive...Sure enough, the car shifted exactly like it did before Bill adjusted the throttle pressure...like sh!t!! But, the engine ran perfect and surprise, surprise, ...no noise. The engine only has 300 miles on the rebuild and ran beautifully.

I got back to the tranny shop and explained to Bill that he had done nothing for the tranny and there was no noise. The only noise to come out of the engine at normal RPMs was BOOST. He was dumbfounded. "Explain it to me again", Bill said. Again, I went through my redline symptoms. "Oh, I never thought of it like that. I thought the TV cable was out of adjustment. Let me drive it again", Bill said. Off Bill went in my Buick while I waited at the shop. 5-10 minutes later he rolled in and immediately parked the car outside the lot where I was waiting and turned the car off. I thought it sounded funny, but I couldn't say for sure. Bill quickly started talking as soon as he got out of the car saying things about my car as to impress me with its speed and power. "What all have you done to that thing?" It's a stock car (you dumbass.) Then he said, "well, we can take the pan off, but it's gonna be a couple days before I get a free bay. I will call you when I get a look at it." Sounded good to me, so I left it there.

A few more days passed with no call. My fiance called the shop and Bill said the tranny needed rebuilt, but I needed to work more on the engine than the tranny because the car was running so poorly. WTF. I couldn't go to the shop because I was outta town. As soon as I got back into town I went to the shop. I asked Bill what he meant by the car running bad. Bill said, "You know, it runs just like before, when I get on it there is a noise I don't like." I asked if there was any actual noise when the car was at idle. Bill said no. So, I paid Bill the $75 for the tranny inspection and we went out to listen to the car. Started it up and F*CK!!!! It sounded like a "pshh, pshh, pshh, pshh" Like an exhaust leak from one of the headers. It was very distinct not constant, but one right after the other pshh. I explained to Bill that it didn't do that when I brought it in. He said,"yeah, it started doing that when I was driving it one time." ^&)(*&*)^%)*!!!%*%#@!!! Finally, I got tired of looking at Bill's dumb face and told him that I was gonna have it checked out, implying that he was going to get a bill.

I left the shop and the noise only worsened...I mean BAD!!! It is a ping or knock of some kind and sounds like it is coming from the passenger side head. I got it home and I was fuming. I wanted to go back in there and beat his butt, but my father-in-law said he would go talk to him instead. He did and had mixed results. Bill said he did nothing to make the car run the way it was, but then said he wanted an estimate of the damages before I went to get it fixed. Bill kept going back and forth with no real solution.

Where do I go from here? I need some help before I go in there and make myself look like an ass.

Oh, where should I get my tranny work done? I was thinking about ordering one from Postons. The car is in Marysville Ohio, near Columbus. Any advice?

Thanks for letting me fume.
 
man o man

that stinks, ole bill probabally overboosted it and popped a head gasket...is it leaking coolant or smell like unburnt mixture in the engine bay???

Call Eric Schertz from Dynotech Performance, he can help you, tell him we sent you....do NOT order a trans from postons, deal with the trans gods themselves.....

Dynotech: 1-908-704-8536

since you are in ohio, you are closer to eric than PTS, so I referred you to eric, Bruce does a perfect trans also.....figure about $140 maybe a lil less to get the unit shipped out to you....also figure on about $300 core charge...eric and or bruce can help you out

BTW Bruce......thanks for the Bat brake! sweet piece!
 
Do you think that DUMB A$$ blew a head gasket on your car?
Scott has his done by Extreme automatics
I know that Vince Janis out of Akron does a lot of Turbo Buick trannys. He does a lot of work for Red Armstrong and his followers.
The guy that did mine is in North Ridgeville and he used Mike Kurtz parts and it's holding up just fine. Let me know if you want his phone # and you can talk to him.
Tarey D.
 
We need a sticky thread to warn EVERYONE and ANYONE with a turbo buick--or ANY turbo car for that matter:

NEVER LEAVE YOUR CAR WITH ANOTHER LIVING SOUL UNLESS YOU'VE DISCONNECTED THE WASTEGATE ARM!!!

stupid mechanics suck! :mad:
 
Sounds like a head gasket to me. Blowing out, which is good. No milkshake, then. It could have been a lot worse. Chalk it up to experience and take BFH's advice - always have a "valet" type of arrangement when you leave your car anywhere (better yet, don't leave it anywhere).

Playing devil's advocate, and believe me I hate auto repair "professionals" of just about any kind (present company excluded, of course) - you did tell him it was flaring to redline. He went out and it redlined. The car if properly set up, irregardless of what he did to it, should not have popped a gasket. Sounds like it "overboosted" or was "underoctaned", but the same thing could've happened to you.

Now, he should've been up front about it when he got back from the test drive instead of putting off the inevitable, but he was probably skeered.

It sucks, I feel for ya, but it could have been a lot worse. Now just hope it's a cylinder on the driver's side (easier to get at).

Jim
 
You stated you had a redline problem. Does this mean that you had to "get on it" to see the problem? As stupid as people are, you must understand you have a modified car. All unmodified cars are built to handle WOT blasts over and over again with no breakage and ideally a modified car should be set up to handle the same thing. I'm sure he doesn't know how to read your scantool and if it detonated and blew a head gasket it could mean unless he was totally flogging it over and over that you had the boost set too high, or not enough octane. Unless he turned up the boost, or turned down the FP i'd say it was your tune that blew it.

I don't think unhooking the wastegate would have helped because you want the car running like it should be running when your checking the shift points and the tranny in general but it seems you could have gotten the same results if you took him for a test drive or went with him. Maybe some of the vendors in here would like to share what they would do if they took a customers car for a test drive and blew a head gasket. I have a feeling that none would pay for it, or they couldn't test drive customers cars anymore.
 
Originally posted by Buick From Hell
We need a sticky thread to warn EVERYONE and ANYONE with a turbo buick--or ANY turbo car for that matter:

NEVER LEAVE YOUR CAR WITH ANOTHER LIVING SOUL UNLESS YOU'VE DISCONNECTED THE WASTEGATE ARM!!!

stupid mechanics suck! :mad:

Good idea BFH.

turbojustin look on the front page of this site and you will see a list of reputable vendors that work with and help the members of TB.com and they also support this site , give them a call and if they cant help you they will refer you to some one they trust.


Jesse :cool:
 
i took my car to a friends tranny shop, and they were all afriad to drive it due to the 'weird noise' it made when you let off the gas real fast.... :cool:

but in all seriousness, if the trans redlined 'real fast' like you said, he could have gotten on it and hit the rev limiter a couple times... and our engines really dont like that....

-Neil
 
Is this an all out race car?

Let me drive it again", Bill said. Off Bill went in my Buick while I waited at the shop.
This is where the big problem seems to have occured...when Bill took the car out again. My question is, is this an all out race car? No?!? THEN WHY DIDN'T YOU PLANT YOUR BUTT IN THE PASSENGER SEAT?!? Sorry to yell, but when it comes to the shop area, yes, you can be restricted access to their shop area due to insurance regulations...but a test drive...no way. His insurance covers him, and you're own insurance covers you. Get in the car and go along on the ride! This keeps the mechanic in check with the gas pedal....plus in this case, you can tell him exactly how to recreate the problem on the road, and point out the problem when it occurs. Any mechanic that says you can't go along for the ride in your own car is just trying to hide the fact he's gonna run an acceleration test or two when you're not around.
Dan
 
1) Chalk it up to a lesson learned. My son had the same
experince with Midas and I had it with a well know Trans
mission builder.Better just forgotten.

2) Take the trans to Lonnie Diers he is probably the closest to
you and he knows how to build them.

3) Yes its a head gasket. Never trust anybody with one of these
cars they all think that turning up the boost is all it takes to
make it go fast.



REG
 
This is where the big problem seems to have occured...when Bill took the car out again. My question is, is this an all out race car? No?!? THEN WHY DIDN'T YOU PLANT YOUR BUTT IN THE PASSENGER SEAT?!? Sorry to yell, but when it comes to the shop area, yes, you can be restricted access to their shop area due to insurance regulations...but a test drive...no way. His insurance covers him, and you're own insurance covers you. Get in the car and go along on the ride! This keeps the mechanic in check with the gas pedal....plus in this case, you can tell him exactly how to recreate the problem on the road, and point out the problem when it occurs. Any mechanic that says you can't go along for the ride in your own car is just trying to hide the fact he's gonna run an acceleration test or two when you're not around.

I totally agree, and I would think it would be expected him to run an acceleration test to see where and how the transmission shifts under WOT. He showed concern for the car the first time when it made a noise (problably normal turbo noise). It should have been apparent when he was nervous about this noise that he didn't know much about the car so there should have been either a conservative tune so there was no detonation under WOT or you in the car reading the scantool to let him know when to get off of it, and even in both these situations, things can go wrong. Going WOT on a test drive (which he problably did and problably what every mechanic on this board would have done to test the tranny) shouldn't be a problem, the difference is we know when to let off the gas because we can read a scan tool.

Anyhow, maybe he will pay for some and you luck out, if not i'm sure it has been a good learning experience.
 
Meese is right, Eric will do a great job for you and also in Ohio is Vince Janis. Both use a lot of our parts and both are fantastic people to work with. Either way, you can't go wrong.


Mark :D


P.s. Sorry to hear of all the resulting damage from this goon. Your first clue should of been his suprise at the power and thinking you have it hard built.
 
Thanks for the advice.

Let me explain a few things.

My car has only the driver's seat in it right now. The plan was to get the tranny fixed, then take it to the body shop, including welding some on the floorpan. That is why I didn't go on the test drive.

When I say the car redlined easily, I mean that it immediately shot up to redline, kinda like there was no tranny at all. The car didn't accelerate as much as it should have, it would just redline. The same would happen if it was in a higher gear and you punched it. It would downshift, then just go straight to redline and beyond. I told Bill that it would redline even without full throttle. There is no way he should have done a WOT test, atleast I can't justify it without first driving it easily. I told him that I wouldn't even drive it at WOT.

As far as noise, the only noise I got outta of the engine was when it was beyond redline. Isn't that what the tach is for.. to monitor rpms.

but in all seriousness, if the trans redlined 'real fast' like you said, he could have gotten on it and hit the rev limiter a couple times... and our engines really dont like that....

I don't think my car has a revlimiter on it..atleast I've never found it.

As far as it being a head gasket...maybe, but I think there is more to it. At idle it does sound like a head gasket, but when I accelerate it sounds like metal clanging against metal..maybe a rocker arm??
 
Originally posted by turbojustin
I don't think my car has a revlimiter on it..atleast I've never found it.

humm, i see that your car is an '85, so it could be different, but i know that the 86/87 cars have one.

i have infact bounced off mine a couple times, i was having some tranny issues, and i would peg it, and i had this really bad 2-3 flair, and between the shifts, while it was 'flaring' it hit the rev limiter a couple times, really not a pretty thing, kinda scary... if you know what i mean

but over-revving can cause the rocker arms to break, bend push rods, spin bearings, do all sorts of pretty stufff.. so, maybe if you dont have a rev limiter, he over revved it....

i could be wrong though, its happened many times before

-Neil
 
Justin;

You have my e-mail. Get ahold of me and we can arrange for me to come take a look at the car.

My shop is full right now but we may be able to get you in as soon as I get Taylor's car done and back in his hands.

So please, e-mail me and I will get my phone number to you so we can talk.
 
I'm willing to help as well man. Let me know what I can do.

Motor noise first, then tranny to Vince or Lonnie.
 
Jeremy,
I emailed you earlier today. Thanks for the help. Maybe we can get that turbosaver on there now.

Kenny,
Thanks for volunteering to help eventhough you are still grieving your loss.:(
 
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