Walbro Warranty Replacement Procedure

[Beamer]

Probably the above confirmed address.


Here it is also.

Full Throttle Speed
34600 Klein Rd.
Fraser, MI. 48026

 

[scot w.]

Probably the above confirmed address.


Here it is also.

Full Throttle Speed
34600 Klein Rd.
Fraser, MI. 48026

Well I just wasn't sure Mike would take on the responsabillity of the other vendors purchases or not! If he will then Yes I knew to send it to him already. That question was towards Jack @ Racetronix.

Thanks anyway,
Scot W.

 

[Racetronix]

I took the time to review our purchase history for the F200000169 pumps. A total of sixteen F200000169 pumps were brought in by Racetronix. The last time we bought any of these was in was Jan 2005!!! There are still 5 sealed F200000169 pumps sitting on the shelf here meaning that a total of 11 are out in the field. None of these pumps would qualify under this program because the problem has been isolated to production within the past year or so. If your pump has failed it is due to reasons unrelated to this discussion.

Please contact us directly with any Racetronix specific questions.

Thanks

Jack

 

[scot w.]

Racetronix

I took the time to review our purchase history for the F200000169 pumps. A total of sixteen F200000169 pumps were brought in by Racetronix. The last time we bought any of these was in was Jan 2005!!! There are still 5 sealed F200000169 pumps sitting on the shelf here meaning that a total of 11 are out in the field. None of these pumps would qualify under this program because the problem has been isolated to production within the past year or so.
Please contact us directly with any Racetronix specific questions.

Thanks

Jack

So what your saying is that the pump I have right here out of my car that CLEARLY has YOUR ENGRAVING "RX 07/04" is not yours??

Are you Implying that i'm liying? Would you like me to send you the pump or what?

I recently was selling your GSS340 pumps and recomending them to customers but I think from now on I will find someone else to do my buisness with..

Mike CLEARLY said that this recall WAS NOT isolated within this past year!! How do you now have proof that it has? WALBRO is taking care of these defective F2000169 pumps, Not costing you anything! Maybe one of the other vendors will help seeing you won't..

A defective Walbro F2000169 pump is a defective pump and if it falls under the recall pumps it should be taken care of! Pretty cut and dry if you ask me..

Scot W.

 

[Beamer]

So your saying that the pump I have right here out of my car that CLEARLY has YOUR ENGRAVING "RX 07/04" is not yours??

Are you Implying that i'm liying?

Mike CLEARLY said that this recall WAS NOT isolated within this past year!! How do you now have proof that it has? or do you just don't want to warrant your products? or your customers?

Would you like me to send you the pump or what?

Maybe one of the other vendors will help..
Scot W.

I have never purchased a Racetronix pump, but it appears that their signature is on it. I guess Jack will need to answer what the 07/04 means. That may be a date code of when it came in or was sold. If it is when it was sold, it would be 4 1/2 years old. If it lasted that long, that would be a good life cycle, that would exceed my expectations - but who am I, LOL...

Now, on the other hand. If you had it laying in your trunk for 3 years and installed it a little over a year ago, I would be upset also. I guess we will need to see how everything will be handled out from here.

Best of luck with your scenario...

Mike

 

[scot w.]

I have never purchased a Racetronix pump, but it appears that their signature is on it. I guess Jack will need to answer what the 07/04 means. That may be a date code of when it came in or was sold. If it is when it was sold, it would be 4 1/2 years old. If it lasted that long, that would be a good life cycle, that would exceed my expectations - but who am I, LOL...

Now, on the other hand. If you had it laying in your trunk for 3 years and installed it a little over a year ago, I would be upset also. I guess we will need to see how everything will be handled out from here.

Best of luck with your scenario...

Mike

From my recolection it was purchased in 05'. And you should get more than 3yrs out of a pump running a hot wire kit!! Thats for damn sure! There are GOOD pumps with hot wire kits out there going on 10yrs +

It's deffinetly a Racetronix pump for sure, it clearly has ther markings on it. It's actually a good thing he marks them..

NOTE: This recall on the Walbro F20000169 pumps is a recall on walbro's behalf NOT the vendors! So it's up to walbro to say if my pump is covered in the recall or not. The vendors that sold the pumps are pretty much just a middle man on this issue and thats it. The vendors are supposed to work out the shipping situation between the customer and walbro will replace them with the new pump! Why Jack wants to steer me away from him I don't know but he is also steering away future buiness as I just purchased a GSS340 for a customer!! so I guess I will have to contact someone who will help.

Scot W.

 

[GN owner]

I had an 87 Toyota Camry with 140K plus miles on the clock that I gave away a couple of years ago and the car is still running today with the original fuel pump. That is the kind of life I would like to see for a fuel pump!!! I know that it is not a high performance application but if a Walbro can last at least half as long it would be great!!!

 

[Beamer]

From my recolection it was purchased in 05'. And you should get more than 3yrs out of a pump running a hot wire kit!! Thats for damn sure! There are GOOD pumps with hot wire kits out there going on 10yrs +

It's deffinetly a Racetronix pump for sure, it clearly has ther markings on it. It's actually a good thing he marks them..

NOTE: This recall on the Walbro F20000169 pumps is a recall on walbro's behalf NOT the vendors! So it's up to walbro to say if my pump is covered in the recall or not. The vendors that sold the pumps are pretty much just a middle man on this issue and thats it. The vendors are supposed to work out the shipping situation between the customer and walbro will replace them with the new pump! Why Jack wants to steer me away from him I don't know but he is also steering away future buiness as I just purchased a GSS340 for a customer!! so I guess I will have to contact someone who will help.

Scot W.

I hear ya, my brotha from anotha motha...

I guess this is one of those get upset at the vendor situations. Not taking sides here... I saw that Jack asked for some info from Mike on this silent recall. I might think that Mike has not had the opportunity to let Jack in on the details of this pump replacement program. Hopefully Mike or Jack can chime in, or even better get details exchanged to better handle this little needed detail. It sort of looks like you have a lot of details on the exchanging of the pumps. Do you have any contact info for Jack to get info?

Just a few thoughts...

 

[Racetronix]

So what your saying is that the pump I have right here out of my car that CLEARLY has YOUR ENGRAVING "RX 07/04" is not yours??

Are you Implying that i'm liying? Would you like me to send you the pump or what?

I recently was selling your GSS340 pumps and recomending them to customers but I think from now on I will find someone else to do my buisness with..

Mike CLEARLY said that this recall WAS NOT isolated within this past year!! How do you now have proof that it has? WALBRO is taking care of these defective F2000169 pumps, Not costing you anything! Maybe one of the other vendors will help seeing you won't..

A defective Walbro F2000169 pump is a defective pump and if it falls under the recall pumps it should be taken care of! Pretty cut and dry if you ask me..

Scot W.

I stated that this pump does not qualify under this program period. I don't see anywhere were I said we did not sell it. I don't set the rules and Walbro holds all the cards here. Expecting warranty on a pump that is 4 years old is a unrealistic. The bottom line is that your pump is NOT effected by this flaw. Mike has stated that the pumps effected date back approximately 1 year. The word 'approximately' does not push it back 4 years plus. This one year time frame is based on a period when Walbro was using some questionable parts from an isolated supplier.

If Mike is willing to slip this pump in under the radar for you perhaps you may luck out and end up with a replacement assuming they don't check the date codes. That would be at his peril. Since we do not have a purchase history of these pumps within the time period effected we can not offer a replacement under this program. if you don't like this policy I would be more than happy to provide you with contact info for the people at Walbro and the distributor.

I appreciate the fact that you may have referred business to Racetronix but that will never buy anybody enough brownie points for me to got back to my supplier and submit a fraudulent claim. Our products stand on their own merit and the Buick community is well aware of the quality and value we offer. Trying to blackmail Racetronix in this thread because things may not be too your liking is not going change anything. If you distrust Walbro product that much then why bother pursuing a replacement? You will always be second guessing what is in your tank and attribute any future failures to Walbro quality regardless if it is a new F200000169 or GSS340M.

I thank Mike for bringing a certain degree of clarity to this unfortunate situation.

This is Mike's thread and we should not be hijacking it.

Jack

 

[scot w.]

I hear ya, my brotha from anotha motha...

I guess this is one of those get upset at the vendor situations. Not taking sides here... I saw that Jack asked for some info from Mike on this silent recall. I might think that Mike has not had the opportunity to let Jack in on the details of this pump replacement program. Hopefully Mike or Jack can chime in, or even better get details exchanged to better handle this little needed detail. It sort of looks like you have a lot of details on the exchanging of the pumps. Do you have any contact info for Jack to get info?

Just a few thoughts...

Mike (beamer) it's not so much being upset at a vendor because it has nothing to do with him anyway. It has to do with WALBRO and they are recalling BAD F2000169 pumps and replacing them and thats what I have and thats what i'm sure will happen. just don't look like Jack will be helping..

I know when we had a issue with a couple of our LED taillight boards, The company and I worked together to make sure my customers didn't pay a thing to recive there new boards. I paid shipping of the new boards to the customers and They paid for the shipping from the customers to the company and can tell you my buisness NOWHERE NEAR AS BIG AS RACETRONIX but that's how I choose to conduct buisness..

A little more info on this "Silent recall" as Jack calls it. For ONE it's not too silent when a distributor in Callifornia knew about it along with several others! So it don't seem to be silent by any means.

Scot W.

 

[scot w.]

I had an 87 Toyota Camry with 140K plus miles on the clock that I gave away a couple of years ago and the car is still running today with the original fuel pump. That is the kind of life I would like to see for a fuel pump!!! I know that it is not a high performance application but if a Walbro can last at least half as long it would be great!!!

I agree 100%..

 

[scot w.]

I stated that this pump does not qualify under this program period. I don't see anywhere were I said we did not sell it. I don't set the rules and Walbro holds all the cards here. Expecting warranty on a pump that is 4 years old is a unrealistic. The bottom line is that your pump is NOT effected by this flaw. Mike has stated that the pumps effected date back approximately 1 year. The word 'approximately' does not push it back 4 years plus. This one year time frame is based on a period when Walbro was using some questionable parts from an isolated supplier.

If Mike is willing to slip this pump in under the radar for you perhaps you may luck out and end up with a replacement assuming they don't check the date codes. That would be at his peril. Since we do not have a purchase history of these pumps within the time period effected we can not offer a replacement under this program. if you don't like this policy I would be more than happy to provide you with contact info for the people at Walbro and the distributor.

I appreciate the fact that you may have referred business to Racetronix but that will never buy anybody enough brownie points for me to got back to my supplier and submit a fraudulent claim. Our products stand on their own merit and the Buick community is well aware of the quality and value we offer. Trying to blackmail Racetronix in this thread because things may not be too your liking is not going change anything. If you distrust Walbro product that much then why bother pursuing a replacement? You will always be second guessing what is in your tank and attribute any future failures to Walbro quality regardless if it is a new F200000169 or GSS340M.

I thank Mike for bringing a certain degree of clarity to this unfortunate situation.

This is Mike's thread and we should not be hijacking it.

Jack

First of all Jack I NEVER said nor did I mention that I distrust Walbro!! OKAY!

And there is KNOWONE trying to blackmail ANYONE here so please refrain from putting words in peoples mouths!

Just alittle tid bit on the information on what I have already been doing. Iv'e called WALBRO and also contacted Jeff @ VE peterson & Holley the only two supplyers that walbro only sells to. all other vendors have to buy from either VE Peterson or Holley or vendors further down the cahin. Jeff from VE Peterson also gave me some vendors numbers so iv'e also called and spoke to them and they are aware of this recall. and that Walbro hasn't a reall date of when the F2000169 pumps started to go bad, They have just a questimate. and it's not just only a year back...

I'm not asking anyone to slide ANYTHING under radar when there is no reall substantial date of when they started to go bad.

OH and BTW. The pump was purchased in 05'

Don't worry Jack I won't expect you to do anything........... I will do it myself and call these people back to verify if my pump falls under this recall. I will have them e-mail me..
IF NOT trust me I won't loose any sleep over it.. and will continue to run the Walbro pump that is in my tank right now!!

Have a nice day!
Scot W.

 

[GNRick]

First of all Jack I NEVER said nor did I mention that I distrust Walbro!! OKAY!

And there is KNOWONE trying to blackmail ANYONE here so please refrain from putting words in peoples mouths!

Just alittle tid bit on the information on what I have already been doing. Iv'e called WALBRO and also contacted Jeff @ VE peterson & Holley the only two supplyers that walbro only sells to. all other vendors have to buy from either VE Peterson or Holley or vendors further down the cahin. Jeff from VE Peterson also gave me some vendors numbers so iv'e also called and spoke to them and they are aware of this recall. and that Walbro hasn't a reall date of when the F2000169 pumps started to go bad, They have just a questimate. and it's not just only a year back...

I'm not asking anyone to slide ANYTHING under radar when there is no reall substantial date of when they started to go bad.

OH and BTW. The pump was purchased in 05'

Don't worry Jack I won't expect you to do anything........... I will do it myself and call these people back to verify if my pump falls under this recall. I will have them e-mail me..
IF NOT trust me I won't loose any sleep over it.. and will continue to run the Walbro pump that is in my tank right now!!

Have a nice day!
Scot W.

I replaced my bad 169 pump with a Holly that a friend purchased from Summit about a year ago. So is this Holley pump also suspect?

 

[scot w.]

I replaced my bad 169 pump with a Holly that a friend purchased from Summit about a year ago. So is this Holley pump also suspect?

Well rick Walbro makes the pumps for Holley & VE Peterson. I should actually say TI automotive makes the pumps. But YES Holley gets them from WALBRO now if they also fall under this recall I have no Idea.

I'm on disability and have no job so I have all the time in the world to do research and it looks like thats what i'll be doing....

Scot W.

 

[scot w.]

I stated that this pump does not qualify under this program period. Expecting warranty on a pump that is 4 years old is a unrealistic. The bottom line is that your pump is NOT effected by this flaw. Mike has stated that the pumps effected date back approximately 1 year. The word 'approximately' does not push it back 4 years plus. This one year time frame is based on a period when Walbro was using some questionable parts from an isolated supplier.

Well when I said it was purchased in 05 it pretty much co-insides with this mans problems also.


July 24th, 2008, 07:53 PM
84BuickGNYorkPA
PA Cert. Machinist Join Date: Jul 2005
Location: York PA
Trader Rating: (1)
Posts: 664

3 pumps in 3 years, extra ground added on pump #2 Thanks for checking this out Mike, my last one I had a fuel gage to see it go up to 48 and that was it. The car ran fine untill I pushed the car into boost.
I would like to say that you got a new pump out to me in 3 days, which was much appreciated.

Chuck

3 PUMPS IN 3 YEARS = LOOKS LIKE IT GOES BACK TO 05' !!!!


Scot W.

 

[GNRick]

Well rick Walbro makes the pumps for Holley & VE Peterson. I should actually say TI automotive makes the pumps. But YES Holley gets them from WALBRO now if they also fall under this recall I have no Idea.

I'm on disability and have no job so I have all the time in the world to do research and it looks like thats what i'll be doing....

Scot W.

Scot- sent you a PM as I didn't want to hijack this thread.

 

[scot w.]

Scot- sent you a PM as I didn't want to hijack this thread.

I'm done too, SORRY MIKE!!

 

[Racetronix]

First of all Jack I NEVER said nor did I mention that I distrust Walbro!! OKAY!

And there is KNOWONE trying to blackmail ANYONE here so please refrain from putting words in peoples mouths!

Just alittle tid bit on the information on what I have already been doing. Iv'e called WALBRO and also contacted Jeff @ VE peterson & Holley the only two supplyers that walbro only sells to. all other vendors have to buy from either VE Peterson or Holley or vendors further down the cahin. Jeff from VE Peterson also gave me some vendors numbers so iv'e also called and spoke to them and they are aware of this recall. and that Walbro hasn't a reall date of when the F2000169 pumps started to go bad, They have just a questimate. and it's not just only a year back...

I'm not asking anyone to slide ANYTHING under radar when there is no reall substantial date of when they started to go bad.

OH and BTW. The pump was purchased in 05'

Don't worry Jack I won't expect you to do anything........... I will do it myself and call these people back to verify if my pump falls under this recall. I will have them e-mail me..
IF NOT trust me I won't loose any sleep over it.. and will continue to run the Walbro pump that is in my tank right now!!

Have a nice day!
Scot W.

Scot,

I contacted VE earlier today in an attempt to gain information on how I could help my customers isolate questionable pumps even though most had not purchased their F20000169 pumps from us. In their reply they stated in no so many words that this should NOT be a Racetronix problem seeing as we have not purchased any of these pumps for many years. They are mostly correct in their statement.

We sold a total of eleven F200000169 pumps production dated 3-4 years before this problem came to light. If Walbro and their distributors are willing to honor replacements dating back to the introduction of the F200000169 pumps in 2004 then that is news to me.

I am sorry you feel that I am hanging you out to dry but I am being as transparent as possible here. From where I sit I feel the same way because Walbro has not been very forthcoming on this issue. I have had to press hard for every inch of information here.

If you are able to confirm that 'they' will consider your pump for replacement I would be more than willing to process it for you. From the information I have it would appear as if they will not???

Jack

 

[scot w.]

Scot,

I contacted VE earlier today in an attempt to gain information on how I could help my customers isolate questionable pumps even though most had not purchased their F20000169 pumps from us. In their reply they stated in no so many words that this should NOT be a Racetronix problem seeing as we have not purchased any of these pumps for many years. They are mostly correct in their statement.

We sold a total of eleven F200000169 pumps production dated 3-4 years before this problem came to light. If Walbro and their distributors are willing to honor replacements dating back to the introduction of the F200000169 pumps in 2004 then that is news to me.

I am sorry you feel that I am hanging you out to dry but I am being as transparent as possible here. From where I sit I feel the same way because Walbro has not been very forthcoming on this issue. I have had to press hard for every inch of information here.

If you are able to confirm that 'they' will consider your pump for replacement I would be more than willing to process it for you. From the information I have it would appear as if they will not???

Jack

Jack from ALL the threads on this issue it was NEVER posted anywhere stating they were only going to honor this recall going back one year!

Trust me when I say this, I literally read Every thread page by page and seen Nothing where this one year thing was mentioned.

POSTED BY MIKE :

September 18th, 2008, 01:40 PM
Mike Licht
I was here first Join Date: May 2001
Location: ClintonTwp Mi
Trader Rating: (1)
Posts: 2,379


Walbro Fuel Pump Update

--------------------------------------------------------------------------------

As you know I have been in contact with Walbro High Performance regarding the failure of some fuel pumps. Thanks to the cooperation of the Turbo Buick community using the pumps you sent in Walbro was able to identify a problem with some of the F2000169 fuel pumps. By taking the pumps apart and putting each part on the assembly line to be installed in new pumps (a very time consuming process) it was determined that a small plastic plug inside the pump near the inlet can come loose in certain conditions causing an internal leak and a loss of pressure. Without your help finding this problem would not have been possible. It is due to the inlet design of this pump and caused by a slightly out of spec part from a US supplier. Walbro has agreed to exchange all F2000169 pumps working or not to remedy this problem. They have asked me to extend their apology and thanks for the support through the years. They fully intend to make good on these pumps. The offending part is going through a priority redesign right now and I am working with the performance engineer to come up with a suitable solution we can apply right away so we do not have to wait until that is done. In the next few days we should have a plan in place and I will post a method so you can send these pumps and we can get them exchanged. So far I have received 16 pumps (not very many) and I have records of who sent them in they will be first to get new units. Once again this ONLY applies to the F2000169, no problems have been found with other units. Both Walbro and I regret any inconvenience this has caused and will get the pumps replaced as quickly as possible. Walbro is proud to be the most cost effective (while still being one of the best) US MADE high performace in tank fuel pump solutions available.

Mike Licht
__________________
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WHERE DO I NEED TO SEND MY PUMP PLEASE?

Scot W.

 

[Racetronix]

Jack from ALL the threads on this issue it was NEVER posted anywhere stating they were only going to honor this recall going back one year!

Trust me when I say this, I literally read Every thread page by page and seen Nothing where this one year thing was mentioned.

If it's posted somewhere on here I would like to see it please..

Scot W.

Scot,

I am not going to discuss this any further here.
I have my info and that is that.
As I stated, if VE will take the pump back you are all set.

Cheers

Jack