What is the weirdest customer request you have ever received?
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SilverSleeper
Senior Member
- Joined
- May 24, 2001
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Not really any weird requests, just weird people mostly...lol
I am a pricing manager, so I get a lot of the people complaining about the price of things, our ads, etc.
One day some older woman came in and was absolutely fuming that things she bought werent ringing up right. She rattled off things that I knew werent on a sale, so I asked to see her paper ad. Sure enough, I had to keep from laughing when I told her, maam, this is (my company) not (store that occupied the spot years ago). She muttered something about liking the old store better and that she wasnt going to shop here now that its not (other company) anymore. We all got a good laugh out of that one.
Occasionally, we get requests for things that just arent in a grocery store. "This isnt a walmart supercenter, sir, we dont have a menswear section."
I am a pricing manager, so I get a lot of the people complaining about the price of things, our ads, etc.
One day some older woman came in and was absolutely fuming that things she bought werent ringing up right. She rattled off things that I knew werent on a sale, so I asked to see her paper ad. Sure enough, I had to keep from laughing when I told her, maam, this is (my company) not (store that occupied the spot years ago). She muttered something about liking the old store better and that she wasnt going to shop here now that its not (other company) anymore. We all got a good laugh out of that one.
Occasionally, we get requests for things that just arent in a grocery store. "This isnt a walmart supercenter, sir, we dont have a menswear section."
i do this one pretty often. we have a woodys wings, and a woodys pizza, there about 20 miles apart from eachother...
at both you can call ahead and place an order. when ever we're bored its quite a bit of fun to call the woodys wings, the same old hag answers the phone every time. we always ask for a pizza and before she has time to say anything we start naming toppings. she gets so mad, but still after a year and a half of us doing this doesn't realize its a prank call and tells us that she sells wings. she doesnt' tell us its not woodys pizza, she trys to sell us wings insted, telling us whats the special or whats on sale.
at both you can call ahead and place an order. when ever we're bored its quite a bit of fun to call the woodys wings, the same old hag answers the phone every time. we always ask for a pizza and before she has time to say anything we start naming toppings. she gets so mad, but still after a year and a half of us doing this doesn't realize its a prank call and tells us that she sells wings. she doesnt' tell us its not woodys pizza, she trys to sell us wings insted, telling us whats the special or whats on sale.
Used to work at a gas station while in school. Did light mechanic work, pump gas, driver wrecker, etc.
Guy comes to the full serve isle. Says he needs the air in his tires changed. Hmm...
Did he want the tires rotated? No, he said he was putting air in one of them and some air came out and it smelled stale. Thought he should have it changed..
I flattened all four tires (pulled the core outta the stem) and filled em back up!!
Didn't charge anything and if memory serves got a $5 tip..
Guy comes to the full serve isle. Says he needs the air in his tires changed. Hmm...
Did he want the tires rotated? No, he said he was putting air in one of them and some air came out and it smelled stale. Thought he should have it changed..
I flattened all four tires (pulled the core outta the stem) and filled em back up!!
Didn't charge anything and if memory serves got a $5 tip..
I used to work at an autoparts store, weird requests were the norm.
I remember working the register and a guy who was trying to get "fresh" with his GF in the line asking for a pack of condoms.
A lady came in one day and asked for a pack of BB's (for a bb gun)
and all kinds of stuff like 'sparkers' parts for a "bruick sentra" etc
youd be surprised all the names people have for car parts
I remember working the register and a guy who was trying to get "fresh" with his GF in the line asking for a pack of condoms.
A lady came in one day and asked for a pack of BB's (for a bb gun)
and all kinds of stuff like 'sparkers' parts for a "bruick sentra" etc
youd be surprised all the names people have for car parts
QuickWrench
Don't Read This
- Joined
- Jan 28, 2002
- Messages
- 1,010
I used to be in the Technical Support dept. at Summit Racing years ago. You can't imagine the idiocy...
One guy had purchased an 8-point roll cage, and had successfully welded it together...outside the car. Confused, he called and asked how he was supposed to get it inside the car. I was so impressed by his level of stupidity that I sent him another kit for just the cost of shipping, but made him promise to send in pictures of the new jungle gym he'd just built.
Another young man, reeking of Middle-Eastern accent, had mistakenly ordered a Windsor cam for his 351 Cleveland Ford. Somehow (and we never did figure out how), he managed to get it into the engine, and start it up. Needless to say, destruction ensued. When I got his call, I transferred it to another, more seasoned support tech who actually could stop laughing. After repeating his story, he was told, "Well Omar...it's time to park the car and ride the camel."
The list goes on, but you get the point.
One guy had purchased an 8-point roll cage, and had successfully welded it together...outside the car. Confused, he called and asked how he was supposed to get it inside the car. I was so impressed by his level of stupidity that I sent him another kit for just the cost of shipping, but made him promise to send in pictures of the new jungle gym he'd just built.
Another young man, reeking of Middle-Eastern accent, had mistakenly ordered a Windsor cam for his 351 Cleveland Ford. Somehow (and we never did figure out how), he managed to get it into the engine, and start it up. Needless to say, destruction ensued. When I got his call, I transferred it to another, more seasoned support tech who actually could stop laughing. After repeating his story, he was told, "Well Omar...it's time to park the car and ride the camel."
The list goes on, but you get the point.
turbojimmy
Supporting Member
- Joined
- May 26, 2001
- Messages
- 5,560
I'm really glad I don't deal with the general public anymore - the world is truly a scary place.
I did do a 5-year stint in fast food - worked at Wendy's. The closing shift would give you a glimpse into the weird dark underbelly of suburban New Jersey.
One night just before closing a guy came through the drive thru and wanted a Classic - no cheese. He said he hates cheese and that we always put cheese on his Classics and he's sick of peeling it off. There had better not be any cheese on it this time, so help me God. Whatever. Please drive around.
So the way "the back" is set up late nights you pretty much have to multi-task. I was doing both the drive through and front register, making sandwiches and fries. There was another guy helping me out with the grill. Having heard this guy's request for "no cheese" on the drive thru speaker, the grill dude thought it would be funny to put extra cheese on the burger. He slapped the patty - with lots of cheese - on the bun and wrapped it up. I come back with the fries, the burger was in the bag. I didn't even bother asking the grill dude if had had left the cheese off it - the customer had made his intentions pretty clear. I dropped the fries in the bag and handed it out. "Have a nice night!". The customer drove away.
It wasn't long before the drive thru thing alerted me to the presence of a vehicle. It was the no-cheese guy and he was pissed. Between the profanity I was able to squeeze in "please drive around". He did and when I opened the window and he threw the burger at me. I was able to avoid getting hit with it, and he told me to pick it up and shove it up my a$$ (that's the weird request part). I refused and closed and locked the window. He put his fist through the window and started reaching for the lock. I called the cops and he took off. The manager had to wait all friggin' night for the glass people to replace the window.
All over some cheese.
Jim
I did do a 5-year stint in fast food - worked at Wendy's. The closing shift would give you a glimpse into the weird dark underbelly of suburban New Jersey.
One night just before closing a guy came through the drive thru and wanted a Classic - no cheese. He said he hates cheese and that we always put cheese on his Classics and he's sick of peeling it off. There had better not be any cheese on it this time, so help me God. Whatever. Please drive around.
So the way "the back" is set up late nights you pretty much have to multi-task. I was doing both the drive through and front register, making sandwiches and fries. There was another guy helping me out with the grill. Having heard this guy's request for "no cheese" on the drive thru speaker, the grill dude thought it would be funny to put extra cheese on the burger. He slapped the patty - with lots of cheese - on the bun and wrapped it up. I come back with the fries, the burger was in the bag. I didn't even bother asking the grill dude if had had left the cheese off it - the customer had made his intentions pretty clear. I dropped the fries in the bag and handed it out. "Have a nice night!". The customer drove away.
It wasn't long before the drive thru thing alerted me to the presence of a vehicle. It was the no-cheese guy and he was pissed. Between the profanity I was able to squeeze in "please drive around". He did and when I opened the window and he threw the burger at me. I was able to avoid getting hit with it, and he told me to pick it up and shove it up my a$$ (that's the weird request part). I refused and closed and locked the window. He put his fist through the window and started reaching for the lock. I called the cops and he took off. The manager had to wait all friggin' night for the glass people to replace the window.
All over some cheese.
Jim
- Joined
- Nov 24, 2001
- Messages
- 11,267
LOL these are great.
I really hated my parts biotch at work, so one day i asked her for some spark plugs for the diesel engine i was working on-
she wasnt very bright and she called Randy at NAPA for them, boy was that a hoot. He messed with her and had her call KC power products, damn talk about a double wammy.
She flipped her lid and went off on me cussin me out and making her feel bad
I had a guy at work who was trying to weld aluminum diamond plate to the steel brackets on the back of a service truck. He couldnt figure out why it didnt want to arc
thats the same guy who on a service call, tightened down all the rocker arms till they were TIGHT on a 690 ELC john deere
here is a picture of one on ebay
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=50904&item=3853931492&rd=1
He said i needed to order a new engine for it because it bent all the pushrods and trashed the engine... NO the problem was he overtightened the rockers and made the pushrods bend once he fired it up.
i nicknamed him pushrod for that screwup.
BW
I really hated my parts biotch at work, so one day i asked her for some spark plugs for the diesel engine i was working on-
she wasnt very bright and she called Randy at NAPA for them, boy was that a hoot. He messed with her and had her call KC power products, damn talk about a double wammy.
She flipped her lid and went off on me cussin me out and making her feel bad
I had a guy at work who was trying to weld aluminum diamond plate to the steel brackets on the back of a service truck. He couldnt figure out why it didnt want to arc
thats the same guy who on a service call, tightened down all the rocker arms till they were TIGHT on a 690 ELC john deere
here is a picture of one on ebay
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=50904&item=3853931492&rd=1
He said i needed to order a new engine for it because it bent all the pushrods and trashed the engine... NO the problem was he overtightened the rockers and made the pushrods bend once he fired it up.
i nicknamed him pushrod for that screwup.
BW
You'd be amazed how many people call our Allstate office looking for an auto quote who don't even know what kind of car they drive....or year thereof, etc. I had a woman tell me that she would be changing her current policy because the old vehicle had been traded in today for a new one. When I asked her what make, she said 'Honda'. Then I asked her model and she said, 'Acura'. What kind of car is this, ma'am? 'A 2003 Honda Acura'.
Kinda a similar 'stupidity in the workplace' sort of thing:
Back when I worked the construction biz, we were finishing up on a new Albertson's grocery store in Santa Fe. One of the temp crew needed to 'go no. 2', but there was reportedly no TP in the porta-potty. Well, he took a look around, saw some insulation and decided to use that.......he went home sick that day.
Kinda a similar 'stupidity in the workplace' sort of thing:
Back when I worked the construction biz, we were finishing up on a new Albertson's grocery store in Santa Fe. One of the temp crew needed to 'go no. 2', but there was reportedly no TP in the porta-potty. Well, he took a look around, saw some insulation and decided to use that.......he went home sick that day.
Little6pack
Active Member
- Joined
- Jun 2, 2002
- Messages
- 11,676
Year ago I worked a part time job in a Sunoco.
We had some doozies I always hated when people would drive up to the pumps & ask directions without buyin gas!
I use to send them the wrong way.. One guy came back to complain to me FU pal.
Another
Guy in a BIG 75 Linclon town car comes & said he hears knocking at the rear of his car. So we both push on the rear shocks. I said it is coming from your trunk area. He opens the lid & WOW a HUGE fully stocked bar that was custom made. one of the bottles got loose.
We had some doozies I always hated when people would drive up to the pumps & ask directions without buyin gas!
I use to send them the wrong way.. One guy came back to complain to me FU pal.Another
Guy in a BIG 75 Linclon town car comes & said he hears knocking at the rear of his car. So we both push on the rear shocks. I said it is coming from your trunk area. He opens the lid & WOW a HUGE fully stocked bar that was custom made.
one of the bottles got loose.Bwhahahahah you totally reminded me of that working at the parts store
guy: "Yeah I need a.... uh (pulls out slip of paper to read what he needs) spark plugs"
me "ok what make and model"
him "uh... its a ... ford, four door"
me "Hmm, a crown victoria?"
him "uh uh.. yeah, yeah thats it"
me "what year"
him "i wanna say... hmmm just look for the ones between say.... 80 and 92... i dont remember the exact year"
This was a daily thing, I had people tell me the color of their car as if that would help
you shoulda heard the stuff i heard when i asked what engine their car has
talk about some made up stuff
Originally posted by Quick6'n'-K.C.
LOL these are great.
I really hated my parts biotch at work, so one day i asked her for some spark plugs for the diesel engine i was working on-
she wasnt very bright and she called Randy at NAPA for them, boy was that a hoot. He messed with her and had her call KC power products, damn talk about a double wammy.
BW
Heh, I know a guy that would walk into places and ask for an EDIS car, or a radiator cap for a VW bug and stuff like that just to be a jerk to the parts clerks. I'd be sure go give him the wrong parts next time he came in, see how he liked that. Don't mess with people in the service industry, we'll get back at ya! On another tangent, I just realized if/when I get my hybrid done, getting parts for it is gonna *suck* because it's looking like parts from at least 4 or 5 cars are going into it.
- Joined
- Nov 24, 2001
- Messages
- 11,267
how bout a paint touch up bottle for a 81 delorean?
clutch for a 83 vette?
water pump for a VW bug?
BW
clutch for a 83 vette?
water pump for a VW bug?
BW
In my younger days....I had a customer with a 68 Chevelle come in and needed a starter. I asked him if the engine was original or if he knew what year it was.
His response was the classic...it doesn't matter they are all the same.
I politely tried to explain to him that no they weren't....could he just tell me approximately what the engine was and I would go from there.
He again...angrily this time and very very condescendingly.... uttered that it didn't F-ing matter what year the motor was that all SBC engines were the same!
I sold him one....for something like a 1963 truck with a 327 stick shift that had the cast iron nose cone and bolted in from the end rather than the bottom.
He comes back 3 hours later....I was expecting him to try and stick the thing up my derriere however...he sheepishly apologized and actually became a good customer after that.
Just answer the questions at the parts store.....don't try to be a wise guy. Is that so hard?
