I'm sure your right as I don't have all the details and you work for egay..
Basicly the guy paid too much and is using this route to get out of it. The system should not support this type of action..
I work for myself, and we process a few thousand online orders daily, and more during the 4th quarter.
Now a percentage of those orders come with CS in many forms, totaling and average of 500 questions per day, hence my "BS" comment.
We sell products on Ebay/Amazon/etc (retail side) with a wholesale to other big guys, in our industry, whom also sell on Ebay/Amazon/etc.
Online brings us a nice 6 figure gross each month.
He works for what?????????????????
I work for myself, "Big Daddy".
Go back up the page and read for yourself Shane. He works for evilbay.
Instead of venting about the "system", analyze it, then figure out how to work it to your advantage.
Ebay has many quirks about it, no doubt.
Once you recognize them, then adapt, and finally exploit the quirks to your advantage, you will make $$$.
BTW, did you guys know that Paypal charges you a REFUND FEE?
