stolen car parts

[tom h]

Tom, let's put it simply: your mortgage bill is lost/stolen in the mail, and you get assessed a late charge- is it right?

Yes, because the mortgage wasn't paid on time. The mortgage company put the bill in good faith that it would be delivered. Their responsibility ends there. ...

An incomplete analogy ... Do you suppose the homeowner escapes late charges by virtue of having dropped his mortgage payment into the mail box, and his "responsibility ends there" ?

Should the homeowner tell the bank "Well, I put my payment into the mailbox, I have no further responsibility. Mr. Banker, you take it up with the postal service". Fat chance. Unless and until the bank receives actual possession of the payment, homeowner will pay late charges.

This happened to me once, and now my payments go out "signature required/ return receipt".

Concerning the throttle body, if buyer and seller had agreed upfront that no insurance would be purchased and that buyer assumes all risk, then "responsibility" would have been clearly on the buyer.

But that's not what happened, based on what people have been posting.

In post #18, seller writes "I offer a service. It's up to the customer to provide instructions for both the work done and the shipping instructions."
You sure wouldn't know this from his website, where there is barely any mention of shipping policies, and very specific performance claims are also made.

I still think both parties bear some responsibility, and it's not "buyer is 100% wrong and seller is 100% right" ...

Somewhere above I think buyer and seller did finally reach some kind of compromise (?)... the last 20-ish posts have had nothing to with the actual, eventual outcome. At this point, so many of our positions have gotten "dug in" and the rhetoric so heated, that I doubt anyone's going to change their opinions.

 

[87grandnat]

The mortgage bill analogy doesnt apply in this scenario...I know what it is like to get home and wonder were your package is as I had this happpen to me before. I ordered a part for my car and it never showed, so I checked the tracking number and UPS show they delivered it, which they did but they delivered it to the house next to me. (there fault because address was very clear and correct on the tracking info, this is a simple mistake and happens every day) but at the time I didnt know this, as far as I knew anything could have happened. I called and told the company, and they sent me another one and took the situation up with ups, when I found out my neighbor had my part I emailed the company to let them know, and I sent it back when the replacement arrived. Now I could have not said anything and sold it online but I knew this wasnt right, but before I got it I also knew that I had paid for something I hadent recieved which wasnt my fault.

There is a big difference from your mortgage being due on the first of every month and ordering something thats says it will be there on the 5th but could show up on the 4th or 15th,

I know now that if there is any kind of value over about 20 dollars I will get insurance on it just to be safe
Also..as a seller I require a signature on most things I sell, especially if they carry any kind of value.

Just giving my view of things,
Joshua

 

[stevemon]

I have had one non-delivery claim filed with Paypal on one of my Ebay auctions. I provided a delivery confirmation number to Paypal which acts as an impartial arbiter in these matters. Paypal judged that the pkg was delivered and returned the held funds to my account. That should be conclusive evidence that the argument Tom H keeps yammering about that shippers are req'd to provide insurance doesn't hold water.

Furthermore, if you want to talk about lawyers & small claims courts, I'm sure Paypal has a battery of legal sharks on hand that conferred before setting their policy on this type of complaint. Paypals policy is that the shipper has no requirement to provide insurance.
Tom needs to get over the misconception that I'm responsible for guaranteeing that the customer receives the pkg in his hand if that was not what the customer requested.

As stated several times here, ppl don't want to be inconvenienced by having to sign for or pay extra to have their pkgs insured. If they aren't home when the pkg arrives, it goes back to the PO and you can't pick it up till the next day and here at my PO, if you get off work at 3:30 and rush to the PO before they close at 4:30, there'll be a line from the counter out to the door.

If the buyer does want insurance on the pkg, they only have to request it and I will add it to the shpg charge.

Second bottom line is that Tom H has failed to grasp the impact of his suggestion to lie about the delivery being made but still expects to have credibility on here. Tom H seriously needs a lesson in ethics.

 

[gbsean]

Tell the vendor/machinist you never received the parts, and that he has to make good on it.

What proof does machinist have the parts were even delivered? If the machinst accepted the parts from you, it's his responsibility to guarantee safe return to you.

Seems retarded to ship parts of value without any tracking ...

thats what kills me...he did provide tracking...think you made a blank statement without reading the entire thread...or at least comprehending it..then you tell him to lie and say he never received it

 

[Grumpy]

This happened to me once, and now my payments go out "signature required/ return receipt".

hahahahahahahahahaha!!!!!!! ya right ... bottom line to this crazy thread is the CUSTOMER didn't want to spend another few $$$ to insure the package I just don't understand why people can't comprehend that !!!! old age speaking I guess ... k... have to go to the post office to mail some bills out ... thanks for the great "tip" to get a "signature required/ return receipt".:redface:

 

[SGRIM]

Take a few minutes and do some searches on the board for guys that have went ballistic for stuff being added to a price after sold, ie ins, extra shipping, etc... Not saying he would have at all, but you have to watch every little thing you do.

I am not taking sides, nor did I ask anyone to retract anything they said, what said is said....

I may be way off base here but I am not so sure the USPS would have stood behind an ins claim on this. IT WAS DELIVERED! It is not there problem after the fact either IMO. Now, did his delivery person do something wrong? Well if that was their "routine" and he usually left stuff, ain't his faught either.... Did anyone complain when he "left" stuff that didn't get stolen. Could have called and said please do not leave packages... My UPS and FedEx guy leaves stuff all the time. If he left it, and a someone saw him leave it and it got stolen how could I blame him???????

The board is for posting, seems the customer is happy now! So what is the problem?

 

[Grumpy]

The board is for posting, seems the customer is happy now! So what is the problem?

yup!!!! :biggrin: GOOD NIGHT guy's