My New Laptop has connection issues

[JOHNDEEREGN]

OK guys, I travel a lot for business and sometimes my new HP laptop (VISTA ) will connect to wireless and then the very next night it will not connect using an ether net cable.

I have called HP support, I have called the motels ISP provider etc and no help.

It shows I am sending "packets" but sometimes it will not recieve "packets".

I have shut off all firewalls etc...............

Any ideas? I had 1 of the motels reset their router and then it worked great.

TIA

Ty

 

[klrv6]

Is Vista SP1 installed? It should be...

Can you connect to other wireless networks? How busy is the hotel or the area around it? Any encryption? Did you try another CAT5 cable? Crossover cable?

When you can't connect.

Perform cmd -ENTER-

At the dos looking box,
ipconfig /all > c:\ipconfig.txt -ENTER-

Post the contents of ipconfig.txt here.


I doubt it's anything with your computer. Did tech support have you install the latest drivers?

 

[JOHNDEEREGN]

Is Vista SP1 installed? It should be...

Can you connect to other wireless networks? How busy is the hotel or the area around it? Any encryption? Did you try another CAT5 cable? Crossover cable?

When you can't connect.

Perform cmd -ENTER-

At the dos looking box,
ipconfig /all > c:\ipconfig.txt -ENTER-

Post the contents of ipconfig.txt here.


I doubt it's anything with your computer. Did tech support have you install the latest drivers?

You got me bud........................ but we did get into the command/ prompt stuff with the HP tech guys.

Just frustrating............ Sold my ACER which I never had a problem with and know the HP :biggrin:

Thanks for replying!

 

[klrv6]

No, seriously. Post the info when it breaks.

Many *free* wireless networks are having a hard time staying online with the new iphones that are out. The phone is configured to connect to any available wireless network. Say your hotel has a wireless router that has a DHCP address scope with 150 addresses with a lease time of 1 day. That would mean that for any given day, you can't have any more than 150 unique network interface cards on this network. That's not too big a problem until the iphone came out... Say 40 iphones are in range at any point within a 24 hour period to get an address, that drops your available IPs to 110 that may just be enough to prohibit new machines. This is no way a slam against the iphone, it's just something most net-admins don't plan for. That may be why things worked after the router was rebooted (clears used addresses that haven't reported in). The other thing is there may be port security on that prevents the same machine from getting two ip addresses.


Post the information please. Something is seriously wrong with the network or a configuration if you can't get on using a cable to a public type connection.

 

[SGRIM]

1st off you got Vista:tongue: I told you to get XP:biggrin:

Windows did just release SP1 for it I understand, make sure you got it....

Try the wireless connection, may not be as fast but should work better...

 

[Gary Wells]

Ty:
Hopefully, your mention of HP stood for HorsePower and not Hewlett-Packard.
Just busting chops, Ty, hope that everything comes out ok. IMac for me, I think.

 

[JOHNDEEREGN]

1st off you got Vista:tongue: I told you to get XP:biggrin:

Windows did just release SP1 for it I understand, make sure you got it....

Try the wireless connection, may not be as fast but should work better...

I know, I know i shoulda listened :biggrin: Can't even get the wireless to connect last week on the road

 

[JOHNDEEREGN]

Ty:
Hopefully, your mention of HP stood for HorsePower and not Hewlett-Packard.
Just busting chops, Ty, hope that everything comes out ok. IMac for me, I think.

Thanks Gary

Happy Birthday BTW

 

[pjnutt]

Vista

IS THE PROBLEM. I do IT support for a living. No doubt in my mind VISTA is the issue. You just have to hope and pray that another driver or a service pack released by Microsoft solves the problem. One of my clients had to buy a new laptop for his salesperson b/c of the same issue. I checked, there was no driver update, and nothing on Microsoft about the issue. IT was the SAME exact problem, sometime networks it worked, others it did not.

Sorry to be the bearer of bad news.

 

[JOHNDEEREGN]

IS THE PROBLEM. I do IT support for a living. No doubt in my mind VISTA is the issue. You just have to hope and pray that another driver or a service pack released by Microsoft solves the problem. One of my clients had to buy a new laptop for his salesperson b/c of the same issue. I checked, there was no driver update, and nothing on Microsoft about the issue. IT was the SAME exact problem, sometime networks it worked, others it did not.

Sorry to be the bearer of bad news.

DAMN CAN I DUMP VISTA AND GET XP????

 

[JOHNDEEREGN]

Windows did just release SP1 for it I understand, make sure you got it....

Where do i find that out?

 

[klrv6]

Vista SP1... Download details: Windows Vista Service Pack 1 Five Language Standalone (KB936330)

Let me know if that helps. I've seen lots of crazy wireless things lately, not just Vista. Some very high end Cisco devices (APs) that can't route certain wireless cards to external networks and fun stuff like that.

 

[Little6pack]

OK guys, I travel a lot for business and sometimes my new HP laptop (VISTA ) will connect to wireless and then the very next night it will not connect using an ether net cable.

I have called HP support, I have called the motels ISP provider etc and no help.

It shows I am sending "packets" but sometimes it will not recieve "packets".

I have shut off all firewalls etc...............

Any ideas? I had 1 of the motels reset their router and then it worked great.

TIA

Ty

Ok this may sound stupid cause I did it.. I have a work laptop that I brought home & tried to connect to wireless but there was a switch on the body that turned on/off wireless. Mine is an IBM Thinkpad. Not sure if HP has such a feature?

 

[Gary Wells]

Thanks, Ty, I know how fustrating computer problems can be. I hope that your problems get resolved.

 

[DIAZ 87]

this *******

 

[JOHNDEEREGN]

Ok this may sound stupid cause I did it.. I have a work laptop that I brought home & tried to connect to wireless but there was a switch on the body that turned on/off wireless. Mine is an IBM Thinkpad. Not sure if HP has such a feature?

Found That

 

[Junior Samples]

TY I got a nice Mac Book Pro foresale!

 

[JOHNDEEREGN]

TY I got a nice Mac Book Pro foresale!

Take an HP that doesnt connect on trade

 

[Junior Samples]

lol poor guy I got this Acer up as well, you never had probs with yours...I hate Vista, ya know of course by the time they get that one right, they will have vista2012 out..lol

will it never end!

 

[JOHNDEEREGN]

lol poor guy I got this Acer up as well, you never had probs with yours...I hate Vista, ya know of course by the time they get that one right, they will have vista2012 out..lol

will it never end!

I love the HP laptop, just hate the vista............. but my ACER had vista and worked GREAT HMMMMMMMMMMMMMMMMMMMMMM PS I am home tonight on the Desktop,,,,,,,,,,,, if you dont see me the rest of the week you will know I am traveling LOL