I know... I said I wouldn't post again....
Originally posted by BlownZ
Why don't you price it so there is profit involved then? Surely you aren't doing it out of the kindness of your heart? You are in business to make money and if charging more for the part would allow you to increase your service level then it might be something to consider? If we don't have many Buick parts vendors then you should be able to charge pretty much whatever you want or branch out and sell parts for other makes too.
Great idea!
This advice is almost better than your advice to get rid of Dave, my biggest (and practically only) helper, working 1200+ hrs a month for basically nothing, pleasing 99% of everyone that calls in!
I figure if I increase gross sales by about 35%, the net profits will allow me to hire one full-time person to help out. Their additional time put in will hopefully gain me more sales, which will then = profits. As said before, without more sales, all I get is this persons wage paid. The 35% increase will pay for it so it won't come out of my pay. Soo... starting next year, here will be our new price schedule:
Motor Mounts: $236, up from $175
Trans Mt's: $100, up from $74
Lower CA's: $296, up from $219
Upper adj's: $404, up from $299
Anti-roll system: $620, up from $459
And we can all thank BlownZ for making it so a few people out there won't have to wait to get their stuff. Excellent idea!
Oh wait, a flaw I think... Suddenly I will lose my control arm business & my swaybar business because my new prices are too high. No problem though, I can just get all the new income from the parts no one else makes, like the motor & trans mounts. We will just raise those prices by 70% & leave the rest alone. Uh-oh, because it's less % of our business than the rest of the parts, we will have to raise it more than that. So lets just use 100% increase. So now, the prices starting 2004 will be:
Motor Mounts: $350, up from $175
Trans Mt's: $148, up from $74
Again, let's thank BlownZ for allowing all the people ordering the mounts allow the other customers to gt their stuff sooner.
But wait, now some other manufacturer will see they can make some money making mounts as well if they can sell them for a lower $329 a set & steal my business away. Now my sales drop off as well.
You know, after thinking about it more, I THINK NOT!
Originally posted by BlownZ
I just think a business person would WANT to know what his customers think of them....and not just the happy customers. They'll be back...it is the unhappy customer that you need to win over to grow your sales. The past is littered with failed startups that could not or would not change to meet the needs of their customer. Just my opinion. .
You know, I WOULD like to know what my customers think, good & bad both. I have always asked for that since day one, cause I know it will help my business. What I DON'T NEED is for everyone else to know the good & bad as well!!!!
Did your company take all that expensive feedback from the Gallup company and post it for public knowledge on their website or public BB's???? I think NOT![b/] But it's OK to do it to my company??? Is it because I didn't pay the "big bucks" for the feedback? Well guess what, it doesn't take a rocket scientist to figure out people don't like to wait for race car parts!
As for your "free" advice and/or thoughts on any topic, I would rather you please just KEEP IT TO YOURSELF !!!!![B/] 
If you feel the need to help me or my business in any way, please send it to me PRIVATELY in an e-mail! Your words, opinions, and advice are doing me exactly ZERO good in an open public forum!
PS- As far as I know I did nothing wrong or bad to you, and not sure if you are even a customer of ours. You are causing more damage to my business in 2 days than EVERYONE COMBINED SINCE THE DAY I STARTED BUSINESS by just flapping your gums (or fingertips) for no reason whatsoever!
PLEASE do NOT ASSume you know how to run my business or personal life, or know what's best for me. PLEASE just find another business to help out.
Thanks!
PS- Thanks to all the other 99.9% out there that remind me why I stay in business & work the long hours & put up with lovely stuff like this. Happy Holidays!
